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Engström, Susanne
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Publications (10 of 21) Show all publications
Uusitalo, P. & Engström, S. (2017). Detecting and understanding bottlenecks in production using multiple methods. In: Wang Y.,Al-Hussein M.,Shen G.Q.P.,Zhu Y. (Ed.), ICCREM 2016: BIM Application and Offsite Construction - Proceedings of the 2016 International Conference on Construction and Real Estate Management 2016. Paper presented at 2016 International Conference on Construction and Real Estate Management, ICCREM 2016, Edmonton, Canada, 29 September - 1 October 2016 (pp. 307-315). Reston, VA: American Society of Civil Engineers (ASCE)
Open this publication in new window or tab >>Detecting and understanding bottlenecks in production using multiple methods
2017 (English)In: ICCREM 2016: BIM Application and Offsite Construction - Proceedings of the 2016 International Conference on Construction and Real Estate Management 2016 / [ed] Wang Y.,Al-Hussein M.,Shen G.Q.P.,Zhu Y., Reston, VA: American Society of Civil Engineers (ASCE), 2017, p. 307-315Conference paper, Published paper (Refereed)
Abstract [en]

In a competitive situation where clients demand for high responsiveness to order-specific requirements, suppliers of volumetric preassemblies are struggling to maintain efficiency in production. In operation management literature, bottleneck detection has been suggested as key to continuous improvement processes in manufacturing. Yet, there is no consensus on definition and detection of bottlenecks. In an ongoing study, aiming to better understand manufacturing implications of high responsiveness to unique clients' specifications, a volumetric preassembly company providing prefabricated bathroom pods was addressed. Bottlenecks were explored based on three methods suggested in the literature i.e. by asking knowledgeable employees, by observing WIP inventory, and by analyzing process data in a field experiment. By juxtaposing the results, a mixed and somewhat contradictory view was displayed of bottlenecks and their potential root causes. Thus, a more complex view emerges of how to understand and address bottlenecks to improve production efficiency, highlighting the need to potentially extend shop-floor assessments to include supplier and client interfaces.

Place, publisher, year, edition, pages
Reston, VA: American Society of Civil Engineers (ASCE), 2017
National Category
Civil Engineering Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-60905 (URN)10.1061/9780784480274.037 (DOI)2-s2.0-85029572671 (Scopus ID)9780784480274 (ISBN)
Conference
2016 International Conference on Construction and Real Estate Management, ICCREM 2016, Edmonton, Canada, 29 September - 1 October 2016
Available from: 2016-12-05 Created: 2016-12-05 Last updated: 2017-11-24Bibliographically approved
Engström, S. & Stehn, L. (2016). Barriers to client-contractor communication: Implementing process innovation in a building project in Sweden (ed.). Paper presented at . International Journal of Project Organisation and Management, 8(2), 151-171
Open this publication in new window or tab >>Barriers to client-contractor communication: Implementing process innovation in a building project in Sweden
2016 (English)In: International Journal of Project Organisation and Management, ISSN 1740-2891, E-ISSN 1740-2905, Vol. 8, no 2, p. 151-171Article in journal (Refereed) Published
Abstract [en]

Client-contractor communication is vital for achieving project goals but also for adopting innovations. However, this type of communication does not take place across just one interface but across several. In the present study, barriers to client-contractor communication were addressed with the intention of specifically highlighting the potential impact of the project-based setting. A case study of a building project where process innovation was to be implemented provided the data. The analysis focused on meaning-making by different participants during progression of the project until its completion. Although the project was successfully completed, some of the aims of the process innovation were not realised as planned due to emerging meaning-making problems. A main suggestion from the reported findings was that the predominant project logic in construction may be a key barrier to client-contractor communication in implementing innovations presented by actors on the supply-side

National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-15698 (URN)10.1504/IJPOM.2016.076387 (DOI)2-s2.0-84969895673 (Scopus ID)f3e807ec-1a61-4e26-b264-8bad28f5481c (Local ID)f3e807ec-1a61-4e26-b264-8bad28f5481c (Archive number)f3e807ec-1a61-4e26-b264-8bad28f5481c (OAI)
Note
Validerad; 2016; Nivå 1; 20160607 (andbra)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved
Engström, S. & Lidelöw, S. (2015). From the Pilot Project to the Mainstream Practice: Learning Explored in Planning and Design of a Low-Energy Quarter (ed.). Paper presented at Nordic Conference on Construction Economics and Organization : 28/05/2015 - 29/05/2015. Procedia Economics and Finance, 21, 288-296
Open this publication in new window or tab >>From the Pilot Project to the Mainstream Practice: Learning Explored in Planning and Design of a Low-Energy Quarter
2015 (English)In: Procedia Economics and Finance, E-ISSN 2212-5671, Vol. 21, p. 288-296Article in journal (Refereed) Published
Abstract [en]

Pilot projects are common platforms for developing/testing construction methods or solutions for e.g. low-energy house-building. Whereas studies report on their technical/engineering outcomes, little is known from a learning perspective. In our study of pilot-project learning, the planning for and assessment of learning from a “low-energy quarter” pilot was explored. In step one, the initiators and the local authority participantswere addressed. The findings of the interviews indicatedthe changed understandings during the pilot of e.g. the planning and design criteria for sustainable building. Although stressed at the pilot outset, it seems that the learning among the stakeholders was not so well documented or systematically evaluated and shared so that the mainstream practice could have been informed or changed

National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-27441 (URN)0e3f96bd-3dda-430e-ade4-ee92fd1d1328 (Local ID)0e3f96bd-3dda-430e-ade4-ee92fd1d1328 (Archive number)0e3f96bd-3dda-430e-ade4-ee92fd1d1328 (OAI)
Conference
Nordic Conference on Construction Economics and Organization : 28/05/2015 - 29/05/2015
Note
Godkänd; 2015; 20150519 (andbra); Konferensartikel i tidskriftAvailable from: 2016-09-30 Created: 2016-09-30 Last updated: 2017-11-30Bibliographically approved
Lidelöw, S. & Engström, S. (2015). Furthering sustainable building or not?: Discussing contractors' reflections on a sustainable building pilot project (ed.). In: (Ed.), Ani Raiden; Emmanuel Aboagye-Nimo (Ed.), Proceedings of the 31st Annual ARCOM Conference: 7-9 September 2015, Lincoln, UK. Paper presented at Annual ARCOM Conference : 07/09/2015 - 09/09/2015 (pp. 447-456). Lincoln: Association of Researchers in Construction Management, 1
Open this publication in new window or tab >>Furthering sustainable building or not?: Discussing contractors' reflections on a sustainable building pilot project
2015 (English)In: Proceedings of the 31st Annual ARCOM Conference: 7-9 September 2015, Lincoln, UK / [ed] Ani Raiden; Emmanuel Aboagye-Nimo, Lincoln: Association of Researchers in Construction Management , 2015, Vol. 1, p. 447-456Conference paper, Published paper (Refereed)
Abstract [en]

Governmental initiatives in Sweden that aim to support the shift towards a more sustainable building stock are frequently organized as pilot (or demonstration) projects. Pilot projects have been suggested to provide platforms for learning, where for example communication can be enhanced across actors and domains, and changes in practices can be supported. However, they have also been associated with a limited diffusion of project outcomes to mainstream practice as well as difficulties fulfilling project intentions and demands regarding sustainability. In an on-going study of a pilot project for the planning and design of a housing area in a sub-arctic environment, the advancement in the understanding and use of sustainable building practices in a sustainable building pilot project is explored. Interviews were conducted with representatives of the five local contractors that participated in the pilot project, addressing their retrospective descriptions and reflections from a personal and an organizational viewpoint. In keeping with earlier sustainable building research, the project initiators' intention was to develop a shared and holistic understanding of sustainable building. Multiple stakeholders were invited to participate and during interviews the cooperation among contractors was generally put forth as a positive pilot project experience. However, our findings expose tensions between sustainable building intentions and sustainable building as operationalized in the pilot project. Three types of barriers to the advancement of the understanding and use of sustainable building practices are recognised: a skewed balance of sustainability domains; neglect of local context; and a skewed balance of stakeholder perspectives. While intangible pilot project outcomes such as these are commonly neglected, their further study could provide valuable insights into the advancement of sustainable building. Acknowledging the complexity of defining and applying sustainable building, we also propose that more attention should be paid to managing stakeholders' multiple and conflicting views in sustainable building projects.

Place, publisher, year, edition, pages
Lincoln: Association of Researchers in Construction Management, 2015
National Category
Building Technologies
Research subject
Timber Structures; Attractive built environment (AERI)
Identifiers
urn:nbn:se:ltu:diva-40332 (URN)2-s2.0-84985918665 (Scopus ID)f6b4047d-08a4-46db-8b52-94f01efe6080 (Local ID)978-0-9552390-9-0 (ISBN)f6b4047d-08a4-46db-8b52-94f01efe6080 (Archive number)f6b4047d-08a4-46db-8b52-94f01efe6080 (OAI)
Conference
Annual ARCOM Conference : 07/09/2015 - 09/09/2015
Note

Godkänd; 2015; 20150826 (soli)

Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-11-25Bibliographically approved
Engström, S. (2014). Overcoming barriers to innovation: demonstrating an argument in favour of communication arenas (ed.). In: (Ed.), (Ed.), Proceedings 30th Annual Association of Researchers in Construction Management Conference: . Paper presented at Annual ARCOM Conference : 01/09/2014 - 03/09/2014 (pp. 1007-1016). : Association of Researchers in Construction Management
Open this publication in new window or tab >>Overcoming barriers to innovation: demonstrating an argument in favour of communication arenas
2014 (English)In: Proceedings 30th Annual Association of Researchers in Construction Management Conference, Association of Researchers in Construction Management , 2014, p. 1007-1016Conference paper, Published paper (Refereed)
Abstract [en]

Continuous development efforts including steady-state innovations are necessary for such purposes as of improving short-term performance. However, there is also the need to enable more radical renewal, where development efforts typically stretch beyond the single-project milieu. Supplier-led innovation towards e.g. affordable, sustainable building constitutes such an example. To open up for more radical renewal, one implication of an earlier proposed innovation-barrier/enabler model is the need for sustainable client-contractor arenas for communication, enabling the continuous re-thinking of current experience and understanding by allowing for clients' and contractors' different/conflicting meanings to surface and interact. In Swedish building such arenas seem to be lacking. Underpinning the argumentation is previous research addressing barriers for supplier-led innovation from theoretical perspectives of organizational information-processing and descriptive behavioural decision-making. To better understand the significance of suggested arenas, data were collected in three steps. First, representatives of a building company were interviewed about their personal views regarding barriers/enablers for supplier-led innovation and what primarily determine clients' accept/reject of the builder's standardized system solution. Second, the building-company representatives met with representatives from three client organizations for a round-table discussion concerning barriers to innovation and sector renewal, and means to overcome. Finally, follow-up interviews with building-company representatives sought to capture personal reflections following from foregoing discussion. Collected data were analysed in relation to the previously proposed model, thus simultaneously developing the model and making it more accessible to building practitioners. Cross-analyses of interviews and client-contractor discussion revealed multiple gaps of understanding. Furthermore, to open up for innovation challenging steady-state it is suggested that both client organizations and contractor organizations need to pay close attention to how meanings and understandings are formed and shared within as well as between organizations. A subsequent implication is the need for a more systematically employed communication arena, stretching beyond the short-term project milieu.

Place, publisher, year, edition, pages
Association of Researchers in Construction Management, 2014
National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-40379 (URN)f783bb73-4945-4bef-b677-193faf7b3184 (Local ID)978-0-9552390-8-3 (ISBN)f783bb73-4945-4bef-b677-193faf7b3184 (Archive number)f783bb73-4945-4bef-b677-193faf7b3184 (OAI)
Conference
Annual ARCOM Conference : 01/09/2014 - 03/09/2014
Note
Godkänd; 2014; 20141202 (johsod)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-11-25Bibliographically approved
Engström, S. (2012). Managing information to unblock supplier-led innovation in construction: barriers to client decision-making on industrialized building in Sweden (ed.). (Doctoral dissertation). Paper presented at . Luleå: Luleå tekniska universitet
Open this publication in new window or tab >>Managing information to unblock supplier-led innovation in construction: barriers to client decision-making on industrialized building in Sweden
2012 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The overall purpose of this thesis is to further the understanding of the role of the construction client as a decision-maker on supplier-led innovation. The analysis targets the ability of Swedish professional building clients to manage information about innovations extending beyond their current frames of reference. In the thesis it is discussed how this ability can be understood in terms of its potential impacts on clients’ judgments, decision-making and the subsequent implications in terms of blocking/unblocking supplier-led innovations. Innovations addressed in this research are offsprings of contemporary industrialized building, where contractors and material suppliers over many years have developed self-owned methods, organization and technical solutions. Clients, however, do not seem to assist this progress and there are indications that they still experience industrialized building innovations as new and different from what is perceived as “conventional”.The theoretical frame of reference draws from organizational information processing theory and the communication of meaning, integrating descriptive decision theory about human judgment. Recognizing that there is an issue of subjectivity in terms of interpretations, meanings and judgments, a multiple methods approach has been employed for qualitative data collection addressing clients and contractors in and between building projects. From the theoretical and empirical discussions brought together and considered from the perspective of previous research within the field of study, four propositions are elicited. These propositions concern the impact of client uncertainty, interpretation and meaning-making gaps, clients’ approaches to managing such gaps and the project-based setting, on the blocking/unblocking of supplier-led innovations.In their decision-making clients do not only lack data but, even more so, need to deal with the human problem of managing multiple meanings and conflicting interpretations concerning industrialized building. However, clients’ ability to manage information accordingly is found to be low. It is further suggested that if the innovation differs significantly from the conventional (status quo), conflicting meanings must be managed in ways so that they can surface, interact and potentially suggest that different conclusions, at odds with established beliefs, can be drawn by the decision maker. Thus, defining meaning in terms of e.g. stating solutions in tenders, establishing policies and decision criteria can simultaneously support decision-making on conventional alternatives and block innovation. Furthermore, the impact of the predominant project-logic in construction is suggested to restrain and decouple meaning-making and thus be a potential communication barrier between clients and contractors on implementing innovations, in particular such innovations that lead to new building process settings.

Abstract [sv]

Det övergripande syftet med denna avhandling är att bidra till en ökad förståelse av beställarens roll som beslutsfattare avseende leverantörsledd innovation. Analysen fokuserar på den professionella beställarens förmåga att hantera information om innovationer som går utanför de nuvarande referensramarna. Avhandlingen diskuterar hur denna förmåga hos beställarna kan förstås i termer av dess potentiella inverkan på beslutsfattarnas bedömningar och beslut gällande leverantörsledda innovationer. Innovationer som behandlas i denna forskning är sprungna från industriellt byggande, där entreprenörer och materialleverantörer under många år har utvecklat metoder, organisation och tekniska lösningar. Beställare förefaller inte i någon högre grad ha stöttat denna utveckling och det finns indikationer på att många fortfarande upplever detta som nytt och annorlunda.Den teoretiska referensramen integrerar teori om informationsprocessande i organisationer, meningsskapande kommunikation och beslutsteori. För att kunna beakta tolkningar, betydelser och bedömningar som beställare gör så har flera olika datainsamlingsmetoder använts. Dessa har adresserat beställare och entreprenörer, inom och mellan byggprojekt. Avhandlingens samlade resultat, baserade på de teoretiska och empiriska diskussionerna, presenteras i form av ”propositions” vilka kopplas till tidigare byggforskningsresultat.Vid beslutsfattande som rör industriellt byggande och relaterade innovationer saknar kunderna inte bara information. De måste också kunna hantera en mångfald av nya betydelser och motstridiga tolkningar. Här indikerar resultaten att beställarnas förmåga är låg utifrån nuvarande sätt att organisera informationshantering och kommunikation. Det föreslås vidare att om innovationen skiljer sig avsevärt från konventionen (status quo), så blir det än viktigare att i organisationen möjliggöra ett medvetandegörande av olika tolkningar och förståelse. Detta för att öka förutsättningarna för beslutsfattare att kunna komma fram till även sådana slutsatser som strider mot etablerade föreställningar. Att utgå från en fördefinierad mening, i termer av t ex specificerade lösningar i anbuden, policys och beslutskriterier kan stödja beslutsfattande gällande konventionella lösningar men samtidigt blockera utveckling och implementering av innovationer. Den dominerande projektlogiken inom byggandet föreslås också begränsa och separera meningsskapande inom såväl som mellan organisationer och därmed vara en potentiell kommunikationsbarriär mellan beställare och entreprenörer, särskilt vid kommunikation gällande innovationer som leder mot en förändrad byggprocess.

Place, publisher, year, edition, pages
Luleå: Luleå tekniska universitet, 2012
Series
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-17324 (URN)2d8dc315-167c-4574-9a89-41534e1a6ef4 (Local ID)978-91-7439-407-8 (ISBN)2d8dc315-167c-4574-9a89-41534e1a6ef4 (Archive number)2d8dc315-167c-4574-9a89-41534e1a6ef4 (OAI)
Note
Godkänd; 2012; 20120221 (susanne); DISPUTATION Ämnesområde: Träbyggnad/Timber Structures Opponent: Professor Christine Räisänen, Chalmers tekniska högskola, Göteborg Ordförande: Professor Lars Stehn, Institutionen för samhällsbyggnad och naturresurser, Luleå tekniska universitet Tid: Fredag den 23 mars 2012, kl 11.00 Plats: F531, Luleå tekniska universitetAvailable from: 2016-09-29 Created: 2016-09-29 Last updated: 2017-11-24Bibliographically approved
Engström, S. & Hedgren, E. (2012). Sustaining inertia?: Construction clients' decision-making and information-processing approach to industrialized building innovations (ed.). Paper presented at . Construction Innovation, 12(4), 393-413
Open this publication in new window or tab >>Sustaining inertia?: Construction clients' decision-making and information-processing approach to industrialized building innovations
2012 (English)In: Construction Innovation, ISSN 1471-4175, E-ISSN 1477-0857, Vol. 12, no 4, p. 393-413Article in journal (Refereed) Published
Abstract [en]

Purpose – Humans tend to rely on beliefs, assumptions and cognitive rules-of-thumb for making judgments and are biased against taking more uncertain alternatives. Such inertia has implications for client organizations' decision making about innovations, which are inherently more uncertain than conventional alternatives. The purpose of this paper is to contribute to furthering the understanding of barriers to overcoming inertia in client decision making in new-build. Design/methodology/approach – A descriptive behavioural decision-making perspective is combined with an organizational information-processing perspective. To identify and discuss individual and organizational barriers that potentially distort clients' decision making on innovation, the analysis addresses aggregated data from four studies. The analysis focuses on inferences and interpretations made by decision makers in Swedish client organizations, their information-processing practices and the subsequent impacts on perceived meanings and judgments about industrialized multi-storey, timber-framed building innovations, which are perceived by Swedish clients as new and different building alternatives. Findings – Cognitive and organizational barriers maintain status-quo decisions. Clients are inclined to make biased judgments about industrialized-building alternatives because non-applicable cognitive rules-of-thumb, based on their experiences of conventional-building alternatives, are used. Furthermore, client organizations' information-processing practices do not allow different meanings to surface, interact and potentially suggest different conclusions, at odds with established beliefs. Originality/value – The paper's conclusions highlight how inertia is sustained in client decision making in new-build. They illustrate the limitations of a common engineering approach, i.e. supporting decision making about innovations by focusing on providing more information to the decision maker in order to reduce uncertainty, as well as managing multiple meanings by reductionism.

National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-9984 (URN)10.1108/14714171211272180 (DOI)2-s2.0-84867077192 (Scopus ID)8b944324-21c6-41f8-919e-bd7b867537b9 (Local ID)8b944324-21c6-41f8-919e-bd7b867537b9 (Archive number)8b944324-21c6-41f8-919e-bd7b867537b9 (OAI)
Note
Validerad; 2012; 20121001 (andbra)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved
Engström, S. & Levander, E. (2011). Clients as drivers of innovation: lessons from industrialised construction in Sweden (ed.). In: (Ed.), Kim Haugbølle ; Stefan Christoffer Gottlieb ; Kalle E. Kähkönen ; Ole Jonny Klakegg; Göran A. Lindahl ; Kristian Widén (Ed.), Proceedings of the 6th Nordic Conference on Construction Economics and Organisation: Shaping the Construction/Society Nexus. Paper presented at Nordic Conference on Construction Economics and Organisation : 13/04/2011 - 15/04/2011 (pp. 13-24). Hørsholm: Danish Building Research Institute, Aalborg University, 1 ; Clients and Users
Open this publication in new window or tab >>Clients as drivers of innovation: lessons from industrialised construction in Sweden
2011 (English)In: Proceedings of the 6th Nordic Conference on Construction Economics and Organisation: Shaping the Construction/Society Nexus / [ed] Kim Haugbølle ; Stefan Christoffer Gottlieb ; Kalle E. Kähkönen ; Ole Jonny Klakegg; Göran A. Lindahl ; Kristian Widén, Hørsholm: Danish Building Research Institute, Aalborg University , 2011, Vol. 1 ; Clients and Users, p. 13-24Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Hørsholm: Danish Building Research Institute, Aalborg University, 2011
National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-31755 (URN)604975e1-0575-474e-a7ea-f034f0bb7c66 (Local ID)978-87-563-1516-6 (ISBN)604975e1-0575-474e-a7ea-f034f0bb7c66 (Archive number)604975e1-0575-474e-a7ea-f034f0bb7c66 (OAI)
Conference
Nordic Conference on Construction Economics and Organisation : 13/04/2011 - 15/04/2011
Note
Godkänd; 2011; 20110505 (susanne)Available from: 2016-09-30 Created: 2016-09-30 Last updated: 2017-11-25Bibliographically approved
Levander, E., Engström, S., Sardén, Y. & Stehn, L. (2011). Construction clients' ability to manage uncertainty and equivocality (ed.). Paper presented at . Construction Management and Economics, 29(7), 753-764
Open this publication in new window or tab >>Construction clients' ability to manage uncertainty and equivocality
2011 (English)In: Construction Management and Economics, ISSN 0144-6193, E-ISSN 1466-433X, Vol. 29, no 7, p. 753-764Article in journal (Refereed) Published
Abstract [en]

While risk and uncertainty management have received much attention within construction management research, management of information interpretation remains unexplored. Situations that are generally overlooked are those where increased amounts and flow of information are not the solution to the human problem of managing multiple meanings of information and conflicting interpretations, i.e. ‘equivocality’. The aim is to identify and differentiate between construction clients’ uncertainty and equivocality about industrialized construction in Sweden, and, in the light of those findings, to evaluate clients’ current information processing practice on investment decisions in new-build in order to assess and discuss clients’ ability to manage uncertainty and equivocality. Based on information processing theory, analysis of aggregated data from three previous studies shows that there is a need to manage both uncertainty and equivocality. At the same time, clients’ ability to do this is found to be limited. Consequently, when industrialized construction moves clients beyond their current frame of reference, clients’ information processing practice does not support decision making. It is also proposed that differentiating between uncertainty and equivocality will enable a more profound understanding of the sequential order for information processing, i.e. that one must define questions (reduce equivocality) before one can find answers to the questions (reduce uncertainty).

National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-9390 (URN)10.1080/01446193.2011.595423 (DOI)2-s2.0-84855990636 (Scopus ID)80111e12-0122-4a92-9cce-17133923c866 (Local ID)80111e12-0122-4a92-9cce-17133923c866 (Archive number)80111e12-0122-4a92-9cce-17133923c866 (OAI)
Note
Validerad; 2011; 20110909 (erilev)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved
Engström, S. & Levander, E. (2010). Clients as drivers of innovation: lessons from industrialised construction in Sweden (ed.). In: (Ed.), Paul Chan; Ylva Sardén (Ed.), Ph.D. Research Workshop on Technology and Innovation in Construction: Held at Department of Civil, Mining and Environmental Engineering, Luleå University of Technology, Porsön, Luleå, 29 September 2010. Paper presented at ARCOM Doctoral Research Workshop Technology and Innovation in the Construction Industry : 29/09/2010 - 29/09/2010 (pp. 10-20).
Open this publication in new window or tab >>Clients as drivers of innovation: lessons from industrialised construction in Sweden
2010 (English)In: Ph.D. Research Workshop on Technology and Innovation in Construction: Held at Department of Civil, Mining and Environmental Engineering, Luleå University of Technology, Porsön, Luleå, 29 September 2010 / [ed] Paul Chan; Ylva Sardén, 2010, p. 10-20Conference paper, Published paper (Other academic)
Abstract [en]

In the construction sector, the rate of innovations is perceived to be low. Stakeholder pressure has been identified as an important trigger for innovation. But do Swedish construction clients positively respond to, and thus drive, innovation? The purpose of this paper is to increase understanding of the client's role, as a decision maker, for improving the rate of innovation in construction. This by learning from the case of industrialised construction (IC) in Sweden. Swedish construction clients are generally positive to the expected benefits of IC, but are not actively driving the change towards industrialisation. IC challenges common practice as well as stakeholder expectations and schemata on which decisions are made. Case studies addressing Swedish clients' response to IC show that the uncertainties related to potential future regret are prominent issues. Empirical evidence also indicates high levels of equivocality which, according to information processing theory, cannot be reduced by simply increasing the amount of information. To enable client-driven change, improved information processing capability is suggested. Clients that gather and process information on innovation can reduce bias in decision making. Early adopters of innovations such as IC must also manage high levels of equivocality as the amount of information is low and common practice is challenged. A higher involvement of clients in innovation development is advised.

National Category
Building Technologies
Research subject
Timber Structures
Identifiers
urn:nbn:se:ltu:diva-38419 (URN)cd102d80-d6ad-11df-8b36-000ea68e967b (Local ID)cd102d80-d6ad-11df-8b36-000ea68e967b (Archive number)cd102d80-d6ad-11df-8b36-000ea68e967b (OAI)
Conference
ARCOM Doctoral Research Workshop Technology and Innovation in the Construction Industry : 29/09/2010 - 29/09/2010
Note
Godkänd; 2010; 20101013 (ysko)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-11-25Bibliographically approved
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