Open this publication in new window or tab >>2010 (English)In: ARCOM twenty-Sixth Annual Conference 2010, September 6-8, Leeds / [ed] Charles O. Egbu; Eric Lou, Reading: Association of Researchers in Construction Management , 2010, Vol. 2, p. 829-838Conference paper, Published paper (Refereed)
Abstract [en]
According to Total Quality Management (TQM), Lean Production and Six Sigma literature, companies should develop organisational arrangements that foster learning from experience and base decisions on facts, since continuous improvements require continuous experience feedback in some form. In Sweden every construction project is checked in several inspections, and data about defects are collected in paper-based “punch lists”, but what happens to these data after the defects have been corrected and the building is delivered to the client? This study describes the current inspection regime in terms of the scope it provides for collecting experience feedback in the Swedish construction industry, and evaluates the extent to which Swedish construction companies recognise this scope. Empirically, it is based on a survey of the views of field superintendents in medium-sized to large building/construction contractors regarding the use of inspection data as a source of experience feedback in their respective companies. The results show that contractors are generally aware that inspection data can provide valuable information for experience feedback and constant improvements, but currently they do not have systems or processes for feeding back experience from inspections. The possibility of replacing paper-based punch lists with a digital system to process and access inspection data is discussed, which it is proposed could provide a means for improving organisational experience feedback-based learning among construction contractors.
Place, publisher, year, edition, pages
Reading: Association of Researchers in Construction Management, 2010
Keywords
Automation, Information technology, Inspection, Knowledge-based system, Quality
National Category
Construction Management Building Technologies
Research subject
Construction Engineering and Management; Timber Structures
Identifiers
urn:nbn:se:ltu:diva-39150 (URN)dc8d4710-c0c9-11df-a707-000ea68e967b (Local ID)978-0-9552390-4-5 (ISBN)dc8d4710-c0c9-11df-a707-000ea68e967b (Archive number)dc8d4710-c0c9-11df-a707-000ea68e967b (OAI)
Conference
Annual ARCOM Conference : 06/09/2010 - 08/09/2010
Note
Godkänd; 2010; Bibliografisk uppgift: The ’Paul Townsend’ Commemorative Award; 20100915 (roblun)
2016-10-032016-10-032020-01-20Bibliographically approved