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Lind, E. (2021). Innovation i små etablerade företag: ett samspel nära kund och marknad. (Licentiate dissertation). Skellefteå: Luleå tekniska universitet
Open this publication in new window or tab >>Innovation i små etablerade företag: ett samspel nära kund och marknad
2021 (Swedish)Licentiate thesis, comprehensive summary (Other academic)
Alternative title[en]
Innovation in small established firms : an interplay close to customers and market
Abstract [sv]

I tider av snabb teknisk utveckling, ändrade marknadsbehov, och allt starkare konkurrens är förmågan till innovation och förnyelse central, inte bara för det enskilda företaget utan för samhället i stort. För små företag är innovation särskilt viktigt eftersom begränsade resurser gör det svårt att konkurrera med andra medel. Specifikt gäller detta för gruppen små etablerade företag som, till skillnad från de startup-företag som ofta lyfts fram i forskning och media, inte har samma tillgång till kontakter eller intresse av riskkapital särskilt avsett att stödja innovation och snabb tillväxt.

Syftet med uppsatsen, som omfattar en kappa och tre separata artiklar, är att undersöka innovation i små etablerade företag. Genom en översikt av befintlig forskning om innovation och förnyelse i små etablerade företag och användning av kvalitativa data från två separata, longitudinella studier med sammanlagt 14 fallföretag bidrar uppsatsen till ökad kunskap om vad som kännetecknar innovation i små etablerade företag med utgångspunkt i den kontext som omger innovationsaktiviteterna. 

Frågan om hur förmåga till innovation i företag kan förstärkas röner stort intresse i forskningen. Av de två litteratursströmmar som har identifierats i uppsatsen föreslår den ena formalisering av processer och rutiner som förutsättning för framgång, medan den andra är inriktad på vilka kännetecken hos ledning och organisation som främjar innovationsaktivitet och/eller innovationsprestanda. 

Båda litteraturströmmarna, både den som förespråkar formalisering och den som fokuserar på kännetecken hos ledning och organisation, betonar vikten av att vara uppmärksam på kontextuella faktorer för förståelse av innovation men också för dessa faktorers effekter på prestandan. Dock klargörs inte i dessa litteraturströmmar vilka kontextuella faktorer, eller hur samspelet mellan dessa, specifikt påverkar innovationsaktiviteterna i små etablerade företag. Detta gap försvårar bedömningen av innovation i den relativt understuderade grupp, som små etablerade företag utgör, och därmed även insikten om hur innovation kan förstärkas. I uppsatsen förklaras hur och varför innovation i små etablerade företag kan ses som en integrerad och agil process, präglad av den helhetssyn som speglar ledningens mål, visioner och förhållningssätt och det lärande som sker i relationen till kund, men också av beslutsfattandets informella karaktär. Diskussionen omfattar nyckelaspekter i kontexten och hur samspelet mellan dessa kan förstås och förstärkas i olika sammanhang.

Sammanfattningsvis föreslås att innovation i små etablerade företag består av aktiviteter integrerade i det samspel som ständigt pågår mellan företagets externa kontext, främst kunder och marknad, och interna förutsättningar, i huvudsak resurstillgång och ledningens förhållningssätt. Om än outtalade så utgör ledningens mål det ramverk som skapar ett helhetsperspektiv på aktiviteterna, och guidar beslutsfattandet som vanligen sker informellt och som ett resultat av det ofta kontinuerliga lärande som sker i relationen till kund. 

Abstract [en]

In times of rapid technological development, changing market demands, and increasing competition, the ability to innovate and renew is crucial not only for the individual firm, but also for the society as a whole. Innovation is considered to be of particular importance for small firms where limited resources hinder competing by other means. In particular, this is of relevance for small etablished firms which, unlike the start-ups receiving attention in media and research, often do not have access to or interest of contacts and venture capital aimed at innovation and fast growth. This thesis, consisting of a cover story and three separate articles, investigates innovation in small established firms. By reviewing extant research on innovation and strategic renewal in small firms and using qualitative data from 14 case companies studied in two separate longitudinal studies the thesis contributes to increased understanding of what characterizes innovation in small established firms from the perspective of contextual factors surrounding the innovation activities.

The question of how to enhance a firm´s ability to innovate attracts a lot of attention in research. This thesis has identified two streams of literature, one suggests formalized processes and routines as a prerequisite for success, while the other focuses on which characteristics of management and organization that support innovation activities and innovation performance. 

Both streams of literature, both the one promoting formalized processes and the one focusing on characteristics of management and organization, emphasize the importance of paying attention to not only contextual factors to understand innovation, but also the potential effects of these factors on performance. However, it is not made clear in these literature streams which contextual factors, or how the interplay between these, in particular influence innovation activities in small established firms. This gap makes it difficult to assess innovation in the relatively little studied group which small established firms constitute and thereby also the insights of how innovation can be enhanced. The thesis suggests how and why innovation in small established firms can be understood as an integrated and agile process, characterized by a holistic view mirroring vision, goals and approach of the management, and the ongoing process of learning in the relations with customers, but also the informal characteristics of the decision-making, The discussion captures key aspects in the context but also how the interplay between these can be understood and enhanced in various contexts.

In sum, this thesis suggests that innovation in small established firms consists of activities integrated in the continous interplay of the external context of the firm, in particular customer and market, and the internal conditions mainly available resources and the approach of the management. Although not explicit, the vision and goals of the management constitute a framework creating a holistic view of the activities, and also guide the ususally informal decision-making, resulting from the often continuous process of learning in relation to customers. 

Place, publisher, year, edition, pages
Skellefteå: Luleå tekniska universitet, 2021
Series
Licentiate thesis / Luleå University of Technology, ISSN 1402-1757
Keywords
Innovation, små och medelstora företag
National Category
Other Mechanical Engineering Business Administration
Research subject
Product Innovation
Identifiers
urn:nbn:se:ltu:diva-83943 (URN)978-91-7790-838-8 (ISBN)978-91-7790-839-5 (ISBN)
Presentation
2021-06-18, A3521, Luleå, 10:00 (Swedish)
Opponent
Supervisors
Available from: 2021-04-29 Created: 2021-04-28 Last updated: 2021-05-28Bibliographically approved
Lind, E. & Lindh, I. (2018). Different Shades of Strategic Renewal- Exploring the Mechanisms of Strategic Transformation in Small Established Firms. In: : . Paper presented at Nordic Conference on Small Business Research (NCSB 2018), Luleå, Sweden, May 23-25, 2018.
Open this publication in new window or tab >>Different Shades of Strategic Renewal- Exploring the Mechanisms of Strategic Transformation in Small Established Firms
2018 (English)Conference paper, Oral presentation only (Other academic)
National Category
Other Engineering and Technologies
Research subject
Product Innovation
Identifiers
urn:nbn:se:ltu:diva-70824 (URN)
Conference
Nordic Conference on Small Business Research (NCSB 2018), Luleå, Sweden, May 23-25, 2018
Available from: 2018-09-11 Created: 2018-09-11 Last updated: 2025-02-10Bibliographically approved
Lind, E., Karlsson, A. & Öhrwall Rönnbäck, A. (2017). Constraints and Capacities in Small Established Firms: The Role of Managerial Levers in the Innovation Process. In: XXVIII ISPIM Conference: Composing the Innovation Symphony. Paper presented at 28th ISPIM Conference, Vienna, 18-21 June 2017.
Open this publication in new window or tab >>Constraints and Capacities in Small Established Firms: The Role of Managerial Levers in the Innovation Process
2017 (English)In: XXVIII ISPIM Conference: Composing the Innovation Symphony, 2017Conference paper, Oral presentation only (Refereed)
Abstract [en]

The importance of innovation for sustained competiveness is well stated in the literature. However, most product innovation research has so far focused on large firms or small high tech, start-up or spin-off companies. This study investigates innovation process practices in small established firms through the use of five managerial levers considered to determine the process. Based on a case-study design involving eight small established firms with growth ambitions, the results show that the levers “mission, strategy and goal” and “organizational learning” are important throughout the process, and that the lever “resource allocation” is directed towards the later phases of the process. The levers “structure and systems”, as well as “organizational culture” are less emphasized. By developing and testing an analysis model based on the innovation process and managerial levers, this paper contributes with insights of innovation in established small firms valuable for further research.

Keywords
SME, Multiple Case study, Innovation phases, Resources, Liability of smallness
National Category
Engineering and Technology Other Engineering and Technologies
Research subject
Product Innovation
Identifiers
urn:nbn:se:ltu:diva-65707 (URN)
Conference
28th ISPIM Conference, Vienna, 18-21 June 2017
Available from: 2017-09-18 Created: 2017-09-18 Last updated: 2025-02-10Bibliographically approved
Karlsson, A., Öhrwall Rönnbäck, A. & Lind, E. (2017). Innovation processes in SMEs: Exploring the influence of varying degrees of control. In: M.,Maier A.M.,Fadel G.,Salustri F.,Oehmen J.,Van der Loos M.,Skec S.,Kim H. (Ed.), Proceedings of the International Conference on Engineering Design, ICED: . Paper presented at 21st International Conference on Engineering Design, ICED 2017, University of British Columbia (UBC) Campus, Vancouver, Canada, 21-25 August 2017 (pp. 447-456). Zagreb: The Design Society, 2
Open this publication in new window or tab >>Innovation processes in SMEs: Exploring the influence of varying degrees of control
2017 (English)In: Proceedings of the International Conference on Engineering Design, ICED / [ed] M.,Maier A.M.,Fadel G.,Salustri F.,Oehmen J.,Van der Loos M.,Skec S.,Kim H., Zagreb: The Design Society, 2017, Vol. 2, p. 447-456Conference paper, Published paper (Refereed)
Abstract [en]

Previous research in the field of product innovation management has focused on large firms. This is unfortunate because small and medium-sized enterprises (SMEs) have features that clearly distinguish them from their larger counterparts and also play an important role in the global economy. In addition, SMEs often have more varying control of the whole innovation process-from identification of a customer need to delivering customer value-compared to larger companies. This article addresses this research gap by exploring how SMEs with growth ambitions, and varying degree of control, can leverage their innovation process. The article outlines results from a SWOT analysis utilizing data from a multiple case study of eight SMEs. Both 'product owning' companies (with either in-house or outsourced manufacturing) as well as manufacturing industry subcontractors were sampled. The results show indications of the influence of varying degree of control of the innovation process-relating to different phases, how knowledge and competence are considered and being reliant on others-and how SMEs and their offerings can be considered as parts of larger systems.

Place, publisher, year, edition, pages
Zagreb: The Design Society, 2017
Series
DS, ISSN 2220-4334 ; 87
Keywords
Organizational processes, Case study, Organisation of product development, SWOT, Established SMEs
National Category
Engineering and Technology Other Engineering and Technologies
Research subject
Product Innovation
Identifiers
urn:nbn:se:ltu:diva-65710 (URN)2-s2.0-85029774386 (Scopus ID)
Conference
21st International Conference on Engineering Design, ICED 2017, University of British Columbia (UBC) Campus, Vancouver, Canada, 21-25 August 2017
Available from: 2017-09-18 Created: 2017-09-18 Last updated: 2025-02-10Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-3234-197X

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