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Employee innovation of IoT applications: A framework to facilitate capability, opportunity, and intent
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
2019 (English)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Purpose: The purpose of this study was to augment the understanding for how an organisation can facilitate the creation of applications of the Internet of Things (IoT) through increased involvement of employees in the innovation process.

Method: This was an explorative study utilising qualitative data that was collected from a single case. Data was collected from a process manufacturing facility owned by a market-leading company through a combination of methods: questionnaire, documentation, observation, and interviews.

Findings: It was found that the employee innovation process occurs in eight stages: problem-identification and communication, and idea-generation, communication, assessment, prioritisation, assignment, and implementation. It was also found that to successfully innovate, employees require knowledge, time, and motivation. Further, seven enabling and six inhibiting factors of employee innovation were identified. The process, requirements, and factors were utilised to build a framework to facilitate employee innovation for applications of the IoT.

Theoretical contributions: This study merged two rather young bodies of literature, IoT and employee innovation, in a novel way. Innovation related to the IoT is close to unexplored, and employee innovation has never been studied specifically related to the IoT. Further, the eight-stage process of employee innovation is also novel.

Managerial implications: There now exists a framework that managers can utilise to facilitate employee innovation in general, and innovation for the IoT in particular. The findings of this study can act as guidance for managers seeking to involve their employees in the innovation process.

Place, publisher, year, edition, pages
2019.
Keywords [en]
Internet of Things, Employee innovation, Case study
National Category
Business Administration
Identifiers
URN: urn:nbn:se:ltu:diva-73748OAI: oai:DiVA.org:ltu-73748DiVA, id: diva2:1306745
Subject / course
Student thesis, at least 30 credits
Educational program
Industrial and Management Engineering, master's level
Supervisors
Examiners
Available from: 2019-04-26 Created: 2019-04-24 Last updated: 2019-09-11Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf