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Management for sustainable health: a TQM-inspired model based on experiences taken from successful Swedish organizations
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
Department of Behavioural Sciences, Linköping University.
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
2008 (Engelska)Ingår i: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 25, nr 6, s. 561-584Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Purpose - The purpose of this paper is threefold: to describe how a large organization has successfully worked to achieve sustainable health; compare the work of the large organization with methodologies used by smaller successful organizations; and then to create a model for how managers of larger organizations can work to create sustainable health. Design/methodology/approach - The empirical data were gathered through interviews with managers at different organizational levels and workshops with employees, within a case study in a large bank which received the award "Sweden's best workplace". The data were also compared to results from earlier case studies of three smaller organizations that have received the same award. Findings - The results of the studies show coinciding results as to the importance of management commitment and methodologies, such as employee involvement, delegation, goal deployment and coaching, to create a health-promoting work environment. This indicates that larger organizations do not need any specific methodologies. Practical implications - Based on the experiences from four successful organizations, managers should mainly consider doing the following: start measuring and evaluating the consequences of sickness absence in their organization; and adopt a management strategy based on humanistic core values that are supported by methodologies and tools. Originality/value - The paper adds understanding about how managers of large organizations could work practically to overcome management problems in today's working life and support the work and organizational factors earlier described in the literature to create a health-promoting work environment that stimulates the development of sustainable health.

Ort, förlag, år, upplaga, sidor
2008. Vol. 25, nr 6, s. 561-584
Nationell ämneskategori
Tillförlitlighets- och kvalitetsteknik
Forskningsämne
Kvalitetsteknik
Identifikatorer
URN: urn:nbn:se:ltu:diva-6498DOI: 10.1108/02656710810881881Scopus ID: 2-s2.0-46249102142Lokalt ID: 4b93e7c0-735d-11dd-a60f-000ea68e967bOAI: oai:DiVA.org:ltu-6498DiVA, id: diva2:979383
Anmärkning

Validerad; 2008; 20080826 (ysko)

Tillgänglig från: 2016-09-29 Skapad: 2016-09-29 Senast uppdaterad: 2018-07-10Bibliografiskt granskad
Ingår i avhandling
1. How leadership and new technology influence the work environment: experiences taken from Swedish organizations
Öppna denna publikation i ny flik eller fönster >>How leadership and new technology influence the work environment: experiences taken from Swedish organizations
2008 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Ort, förlag, år, upplaga, sidor
Luleå: Luleå University of Technology, 2008
Serie
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
Nyckelord
Arbetsmiljö
Nationell ämneskategori
Samhällsvetenskap
Identifikatorer
urn:nbn:se:ltu:diva-62216 (URN)
Tillgänglig från: 2017-02-28 Skapad: 2017-02-28 Senast uppdaterad: 2017-02-28Bibliografiskt granskad

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