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A Novel Framework of an Expert System by integrating Capability Approach and BRB to Evaluate E-Government Services
Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap. Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.ORCID-id: 0000-0003-0244-3561
University of Chittagong.
Department of Information Systems, University of Agder.
Department of Communication and Psychology, Aalborg University.
2015 (engelsk)Inngår i: Proceedings of eChallenges e-2015 Conference / [ed] Paul Cunningham; Miriam Cunningham, IIMC International Information Management Corporation Ltd , 2015, s. 1-12, artikkel-id 68Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Capability approach is hard to operationalize and capabilities are sometimes difficult to reduce into the individual level. We describe our approach to solve these problems paired with an adequate ICT infrastructure and believe that the impact of concrete eGovernment services will become more visible and available. Citizens can inspect it, professionals can target their re-engineering on failure cases, learn from best cases, and researchers can compare different types of eGovernment. The solving of operationalisation will also strengthen the capability approach, by extending its scope from macro theory towards more easy application on the institutional and organizational levels.

sted, utgiver, år, opplag, sider
IIMC International Information Management Corporation Ltd , 2015. s. 1-12, artikkel-id 68
HSV kategori
Forskningsprogram
Distribuerade datorsystem; Möjliggörande IKT (FOI)
Identifikatorer
URN: urn:nbn:se:ltu:diva-29475DOI: 10.1109/eCHALLENGES.2015.7441079Scopus ID: 2-s2.0-84966545951Lokal ID: 2fa655a6-0b77-42d6-a1af-aa4510d2cb53ISBN: 978-1-905824-52-6 (digital)ISBN: 978-1-905824-53-3 (digital)OAI: oai:DiVA.org:ltu-29475DiVA, id: diva2:1002699
Konferanse
eChallenges e-2015 Conference : 25/08/2015 - 27/08/2015
Merknad

Validerad; 2016; Nivå 1; 20150813 (karand)

Tilgjengelig fra: 2016-09-30 Laget: 2016-09-30 Sist oppdatert: 2018-07-10bibliografisk kontrollert

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