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ERP Selection: The SMART Way
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
2014 (English)In: Procedia Technology - Elsevier, ISSN 2212-0173, E-ISSN 2212-0173, Vol. 16, p. 394-403Article in journal (Refereed) Published
Abstract [en]

Enterprise resource planning (ERP) systems implementation projects are challenging and resource consuming. There are several phases in the ERP implementation process. One of the earliest and most critical phases is the ERP selection phase. If an organization selects an inadequate ERP to fit their needs, the project will most likely destine to fail. Research and practice have provided several cases of ERP project failures because of a faulty selection process. No matter what amendments the adopting company undertakes in the later phases, if there is no fit, there is no success. This research, presents an explanatory case study, which employed a simple multi-attribute rating technique (SMART)-based ERP selection method. The selection method was mainly based on developing process maps for all the critical business processes inside the organization, and then checking the degree of compliance of the potential ERP packages with those developed process maps. In addition, other factors were also included in the ERP evaluation and selection process. As the ERP was assured to be matching the business requirements, the method and the selection factors have been proven adequate for the selection process. In addition, this minimizes the risk of a non-fitting ERP system and consequent project failures.

Place, publisher, year, edition, pages
2014. Vol. 16, p. 394-403
Keywords [en]
Statistics, computer and systems science - Informatics, computer and systems science
Keywords [sv]
Statistik, data- och systemvetenskap - Informatik, data- och systemvetenskap
National Category
Information Systems, Social aspects
Research subject
Information systems
Identifiers
URN: urn:nbn:se:ltu:diva-30289DOI: 10.1016/j.protcy.2014.10.105ISI: 000360404800044Local ID: 40ce69ae-a0ae-43a4-8a82-7bb6998c47efOAI: oai:DiVA.org:ltu-30289DiVA, id: diva2:1003516
Conference
Conference on ENTERprise Information Systems : aligning technology, organizations and people 15/10/2014 - 17/10/2014
Note
Validerad; 2014; 20141111 (mouhad); Konferensartikel i tidskriftAvailable from: 2016-09-30 Created: 2016-09-30 Last updated: 2018-07-10Bibliographically approved

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Haddara, Moutaz

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CiteExportLink to record
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  • apa
  • harvard1
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  • Other locale
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Output format
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  • asciidoc
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