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A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0001-5637-9572
imec.livinglabs.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0001-9468-6821
imec.livinglabs.
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2018 (English)In: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, p. 5-21Article in journal (Refereed) Published
Abstract [en]

The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.

Place, publisher, year, edition, pages
Carleton University Graphic Services , 2018. p. 5-21
Keywords [en]
User engagement, Drop-out, Living Lab, Field test, Taxonomy
National Category
Social Sciences Interdisciplinary Information Systems, Social aspects
Research subject
Information systems
Identifiers
URN: urn:nbn:se:ltu:diva-69366DOI: 10.22215/timreview/1155OAI: oai:DiVA.org:ltu-69366DiVA, id: diva2:1216704
Projects
User Engagement for Large Scale Pilots in the Internet of Things, U4IoT
Funder
EU, Horizon 2020, 732078
Note

Validerad;2018;Nivå 2;2018-06-12 (andbra)

Available from: 2018-06-12 Created: 2018-06-12 Last updated: 2018-08-21Bibliographically approved

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Publisher's full texthttps://timreview.ca/article/1155

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Habibipour, AbdolrasoulStåhlbröst, AnnaBergvall-Kåreborn, Birgitta

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