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A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests
Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.ORCID-id: 0000-0001-5637-9572
imec.livinglabs.
Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.ORCID-id: 0000-0001-9468-6821
imec.livinglabs.
Vise andre og tillknytning
2018 (engelsk)Inngår i: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, s. 5-21Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.

sted, utgiver, år, opplag, sider
Carleton University Graphic Services , 2018. s. 5-21
Emneord [en]
User engagement, Drop-out, Living Lab, Field test, Taxonomy
HSV kategori
Forskningsprogram
Informationssystem
Identifikatorer
URN: urn:nbn:se:ltu:diva-69366DOI: 10.22215/timreview/1155OAI: oai:DiVA.org:ltu-69366DiVA, id: diva2:1216704
Prosjekter
User Engagement for Large Scale Pilots in the Internet of Things, U4IoT
Forskningsfinansiär
EU, Horizon 2020, 732078
Merknad

Validerad;2018;Nivå 2;2018-06-12 (andbra)

Tilgjengelig fra: 2018-06-12 Laget: 2018-06-12 Sist oppdatert: 2018-08-21bibliografisk kontrollert

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Forlagets fullteksthttps://timreview.ca/article/1155

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Habibipour, AbdolrasoulStåhlbröst, AnnaBergvall-Kåreborn, Birgitta

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