Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Understanding Procurement Processes for Digitally Enabled Advanced Services
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering. (Entrepreneurship and Innovation)ORCID iD: 0000-0003-4511-8937
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering. (Entrepreneurship and Innovation)ORCID iD: 0000-0001-5464-2007
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering. University of Vaasa. (Entrepreneurship and Innovation)
2018 (English)In: Book of Abstracts, 7th International Conference on Business Servitization, November 22-23, 2018, Nova School of Business and Economics: Parallel session 6: Organizational Structure and Procurement / [ed] Emanuel Gomes, Miguel Pina e Cunha, Ferran Vendrell-Herrero, 2018, p. 118-124Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Digitalization or industry 4.0 holds the potential of providing many benefits to industrial companies. Industrial customers are increasingly focusing on buying digitally enabled advanced services, i.e. integrated solutions that combine products and service functions with digital capabilities. However, traditional procurement processes are not well designed for evaluating and buying digitally enabled advanced services, which inhibits value co-creation between the supplier and customer. Therefore, industrial customers need to transform their procurement processes in order to improve the potential of profiting from digitalization. We use data gathered from multiple case study of 8 large companies in Sweden to develop a procurement process for digitally enabled advanced services. The proposed process consists of 4 phases with key activities at each phase. These are based on a close interaction between the internal actors of customer organization, as well as co-creation logic between customer and supplier, leading to a win-win relationship and continuous innovation.

Place, publisher, year, edition, pages
2018. p. 118-124
Keywords [en]
Procurement, Digitalization, Industry 4.0, Servitization
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:ltu:diva-72486DOI: 10.3926/serv2018ISBN: 978-84-947996-4-8 (print)OAI: oai:DiVA.org:ltu-72486DiVA, id: diva2:1276095
Conference
The 7th International Conference on Business Servitization (ICBS)
Funder
Vinnova, 487-52Available from: 2019-01-07 Created: 2019-01-07 Last updated: 2019-09-06

Open Access in DiVA

fulltext(189 kB)1 downloads
File information
File name FULLTEXT01.pdfFile size 189 kBChecksum SHA-512
a21d0cdf0df2f2f5e67414474b15ab96d345f30b2e60ca1ffc81ab9d1131437825268157241d417ca1608ec237746a3585292dffcadc8759b25faad4826567fc
Type fulltextMimetype application/pdf

Other links

Publisher's full text

Search in DiVA

By author/editor
Kamalaldin, AnmarSjödin, DavidParida, Vinit
By organisation
Business Administration and Industrial Engineering
Economics and Business

Search outside of DiVA

GoogleGoogle Scholar
Total: 1 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 97 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf