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Från exkludering till inkludering: En studie för att belysa Digitaliseringens baksida
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Den digitala utvecklingen har ända sedan 1950-talet som gett upphov till utanförskap, däremot var det först kring 1990-2000-talet som detta blev ett mer samhälleligt problem. Digitaliseringen ökade snabbt och organisationer ville och vill fortfarande ta del av de fördelar som digitala tekniker kan skapa för dess organisationer, i så väl tid som pengar.

Sverige är ett av de länder som ligger i framkant på digitaliseringsresan, men det finns också en baksida. Den snabba digitaliseringen har skapat en grupp i samhället som blivit exkluderade.  I Sverige består den av över en miljon människor. Denna grupp representeras av människor som även socialt kan stöta på hinder i samhället på utifrån faktorer så som ålder, utbildning, funktionsvariation, arbetslöshet och ensamhet.

Syftet med studien var att belysa denna digitala exkludering som blir en baksida av digitaliseringen. Jag ville även skapa en bild över var ansvar för digitaliseringen finns och bör finnas samt undersöka hur man i dagsläge arbetar för att motarbeta digital exkludering.

Studiens resultat visar att ansvaret är delat mellan organisationer, privatpersoner och politiker. Åtgärder tas idag, men inte i tillräckligt stor utsträckning. Det krävs en ökad förståelse och medvetenhet om vilka konsekvenser digital exkludering kan medföra vilket även exemplifieras i en intervju med en respondent som utsatts för digitalt bedrägeri.

Abstract [en]

The digital development has since the 1950s given rise to exclusion, but it was not until 1990-2000 that it became a more of a social problem. Digitization grew rapidly and organizations wanted, and still want to take advantage of the benefits that digital funds could create for their organizations, both in recourses as time and money.

Sweden is one of the countries that are at the forefront of the digital transformation journey, but there is also a back side. The rapid digitization has created a group in the society that has been excluded, which is over a one million people large. This group is represented by people who can also be considered having socially barriers in society based on factors such as age, education, functional variation, unemployment and loneliness.

The purpose of the study was to shed light on this digital exclusion as a backside of digitalization, get a picture of responsibility, but also to see what work that is in progress today to counter this.

The study results in responsibility being shared between organizations, private individuals and politicians. Measures are taken today, but not to a sufficient extent. Increased understanding and awareness of what consequences this may entail, which is also exemplified in an interview with a respondent who has been subjected to digital fraud, is required.

Place, publisher, year, edition, pages
2020.
Keywords [en]
Digital Exclusion, Digitization, Communication, Responsibility
Keywords [sv]
Digital Exkludering, Digitalisering, Kommunikation, Ansvarstagande
National Category
Information Systems Philosophy Ethics Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:ltu:diva-77528OAI: oai:DiVA.org:ltu-77528DiVA, id: diva2:1388742
Subject / course
Student thesis, at least 15 credits
Educational program
Social Informatics, bachelor's level
Supervisors
Examiners
Available from: 2020-01-29 Created: 2020-01-27 Last updated: 2020-01-29Bibliographically approved

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Department of Computer Science, Electrical and Space Engineering
Information SystemsPhilosophyEthicsInformation Systems, Social aspects

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