Evaluating collaborative rationality-based decisions: a literature review
2023 (English)In: CENTERIS – International Conference on ENTERprise Information Systems / ProjMAN – International Conference on Project MANagement / HCist – International Conference on Health and Social Care Information Systems and Technologies 2022 / [ed] Ricardo Martinho; Rui Rij; Maria Manuela Cruz-Cunha; Dulce Domingos; Emanuel Peres, Elsevier, 2023, p. 647-657Conference paper, Published paper (Refereed)
Abstract [en]
Decision making has evolved throughout the years, nowadays harnessing massive amounts and types of data through the unprecedented capabilities of data science, analytics, machine learning, and artificial intelligence. This has potentially led to higher quality and more informed decisions based on the collaborative rationality between humans and machines, no longer bounded by the cognitive capacity and limited rationality of each on their own. However, the multiplicity of modes of collaboration and interaction between humans and machines has also increased the complexity of decision making, consequentially complicating ex-ante and ex-post decision evaluation. Nevertheless, evaluation remains crucial to enable human and machine learning, rationalization, and sensemaking. This paper addresses the need for more research on why and how to evaluate collaborative rationality-based decisions, setting the stage for future studies in developing holistic evaluation solutions. By analyzing four relevant streams of literature: 1) classical decision theory and organizational management, 2) cognitive and neuroscience, 3) AI and ML, and 4) data-driven decision making, we highlight the limitations of current literature in considering a holistic evaluation perspective. Finally, we elaborate the theoretical underpinnings from the knowledge base on how humans and machines evaluate decisions, and the considerations for evaluating collaborative rationality-based decisions.
Place, publisher, year, edition, pages
Elsevier, 2023. p. 647-657
Series
Procedia Computer Science, E-ISSN 1877-0509 ; 219
Keywords [en]
Collaborative rationality-based decisions, decision evaluation, human-machine collaboration, data-driven decision making, data science, literature review
National Category
Computer Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:ltu:diva-92477DOI: 10.1016/j.procs.2023.01.335Scopus ID: 2-s2.0-85164252094OAI: oai:DiVA.org:ltu-92477DiVA, id: diva2:1687346
Conference
International Conference on ENTERprise Information Systems (CENTERIS 2022), International Conference on Project MANagement (ProjMAN 2022) and International Conference on Health and Social Care Information Systems and Technologies (HCist 2022), Lisbon, Portugal, November 9-11, 2022
Note
Funder: ITEA3 project Oxilate
2022-08-152022-08-152023-10-11Bibliographically approved