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Implementing and scaling artificial intelligence: A review, framework, and research agenda
Global Center for Entrepreneurship & Innovation, University of St. Gallen, Switzerland; Institute of Technology Management, University of St. Gallen, Switzerland.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. Department of Management/USN Business School, University of Vaasa/University of South-Eastern Norway, Finland/Norway.ORCID iD: 0000-0003-3255-414X
Global Center for Entrepreneurship & Innovation, University of St. Gallen, Switzerland; Institute of Technology Management, University of St. Gallen, Switzerland.
Global Center for Entrepreneurship & Innovation, University of St. Gallen, Switzerland; Entrepreneurship and Innovation, Hanken School of Economics, Finland.ORCID iD: 0000-0002-8770-8874
2023 (English)In: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 197, article id 122878Article, review/survey (Refereed) Published
Abstract [en]

Artificial intelligence (AI) will have a substantial impact on firms in virtually all industries. Without guidance on how to implement and scale AI, companies will be outcompeted by the next generation of highly innovative and competitive companies that manage to incorporate AI into their operations. Research shows that competition is fierce and that there is a lack of frameworks to implement and scale AI successfully. This study begins to address this gap by providing a systematic review and analysis of different approaches by companies to using AI in their organizations. Based on these experiences, we identify key components of implementing and scaling AI in organizations and propose phases of implementing and scaling AI in firms.

Place, publisher, year, edition, pages
Elsevier, 2023. Vol. 197, article id 122878
Keywords [en]
Artificial intelligence, Machine learning, Review, Scaling, Innovation, Technology
National Category
Business Administration
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-102420DOI: 10.1016/j.techfore.2023.122878ISI: 001088845900001Scopus ID: 2-s2.0-85173267040OAI: oai:DiVA.org:ltu-102420DiVA, id: diva2:1811457
Funder
Swedish Energy AgencyThe Research Council of NorwayThe Jan Wallander and Tom Hedelius FoundationTore Browaldhs stiftelse
Note

Validerad;2023;Nivå 2;2023-11-15 (hanlid);

Full text license: CC BY

Available from: 2023-11-13 Created: 2023-11-13 Last updated: 2023-11-15Bibliographically approved

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Parida, VinitWincent, Joakim

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