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Sustaining Sweden's Competitive Position: Lean Lifelong Learning
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.ORCID iD: 0000-0002-6487-5522
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.ORCID iD: 0000-0001-7106-9644
Karlstads Universitet.
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2015 (English)In: Measuring Business Excellence, ISSN 1368-3047, E-ISSN 1758-8057, Vol. 19, no 1, p. 92-102Article in journal (Refereed) Published
Abstract [en]

The questions in this paper are what options the adult learner has for continued learning and what role universities are playing in providing net-based education. Current options for lifelong learning and improvement opportunities in the educational process are described based on an assessment inspired by principles of Lean Management.Sweden is chosen as an example. The current level of net-based university education and the demand for it is assessed using official Swedish data. Lean Management principles are used as a starting point to define parameters for interest for the adult learner. These parameters are then converted into a five level scale for assessing current performance with focus on university courses. We also study how Swedish County Councils manage their employee education and carry out a check of courses offered by MOOC providers.Lean Management principles in combination with customer focus seem to present relevant parameters for assessing distance education. Preliminary results indicate that Lean Lifelong Learning has a considerable improvement potential. The main reasons for this potential seem to be more of a bureaucratic and political nature, whereas technology and resources appears to be less of an issue.The results have implications for both universities and organisations. The pressure on universities to become more customer focused while at the same time increase cost-effectiveness is likely to increase. Using the customer perspective for educational services and applying Lean principles to education.

Place, publisher, year, edition, pages
2015. Vol. 19, no 1, p. 92-102
National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
URN: urn:nbn:se:ltu:diva-7893DOI: 10.1108/MBE-11-2014-0045ISI: 000214429400009Scopus ID: 2-s2.0-84928106561Local ID: 651d43e3-8f3a-413f-b42e-dc10ebd339a2OAI: oai:DiVA.org:ltu-7893DiVA, id: diva2:980783
Note
Validerad; 2015; Nivå 1; 20150202 (rickg)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved

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Isaksson, RaineGarvare, RickardKuttainen, Christer

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