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A change in design knowledge: from stand-alone products to service offerings
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.ORCID-id: 0000-0002-5706-4588
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.ORCID-id: 0000-0003-3080-1354
2012 (Engelska)Ingår i: International Journal of Technology, Knowledge and Society, ISSN 1832-3669, Vol. 8, nr 2, s. 51-64Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

In the manufacturing industry, offering services as the value carrier of the product is becoming a key interest. In short, the product concept changes from something engineered to providing “performance in use” in order to fulfill customer needs. This change of paradigm, from an established view of products as nothing else than physical artefacts to the idea of products as service offerings, is commonly described in the research field called Product ServiceSystems (PSS). Examples of expected benefits of PSS for manufacturing companies are that they can: (1) meet the sustainability challenges, (2) manage competition, and (3) provide added value to their customers. The knowledge base in manufacturing companies is firmly based in engineering activities and computer support for the design of artefacts is well developed (e.g., Computer Aided Design). However, it can be argued that the guiding principles, or the technological support, for PSS cannot be built upon the idea of products as engineered. A central message of this conceptual paper is that the introduction of PSS may challenge not only companies, but also design engineer education. The paper investigates the challenges and proposes activities that could bridge the gap between developing stand-alone products and service offerings.

Ort, förlag, år, upplaga, sidor
2012. Vol. 8, nr 2, s. 51-64
Nationell ämneskategori
Övrig annan teknik
Forskningsämne
Produktinnovation
Identifikatorer
URN: urn:nbn:se:ltu:diva-8366Lokalt ID: 6e0682b6-a6cf-4899-97c2-14a8ad986cfdOAI: oai:DiVA.org:ltu-8366DiVA, id: diva2:981258
Projekt
PIEp - Product Innovation Engineering Programme, CiiR-Centre for Inter-Organizational Innovation Research
Anmärkning
Validerad; 2012; 20121122 (johwen)Tillgänglig från: 2016-09-29 Skapad: 2016-09-29 Senast uppdaterad: 2018-04-05Bibliografiskt granskad

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http://ijt.cgpublisher.com/product/pub.42/prod.840

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Ericson, ÅsaWenngren, Johan

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