Endre søk
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Developing Global Service Innovation Capabilities
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.ORCID-id: 0000-0003-3255-414X
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.ORCID-id: 0000-0001-5464-2007
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.ORCID-id: 0000-0003-0401-033X
Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.ORCID-id: 0000-0002-8770-8874
2015 (engelsk)Inngår i: Research technology management, ISSN 0895-6308, E-ISSN 1930-0166, Vol. 58, nr 5, s. 35-44Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

As multinational manufacturing companies pursue service innovation toward global markets, their back-end development units (i.e. R&D headquarters) face immense challenges due to market heterogeneity. Our extensive studies of 14 leading multinational companies in service innovation have identified, analyzed, and ranked challenges to reveal the key steps to building necessary capabilities. Based on our analysis, we explain how back-end units develop four sub-dimensions of global service innovation capabilities (service offerings, digitalization, customer insights, and integrating global knowledge) to manage their relationships with regional front-end units and subsequently drive service innovation. In developing these capabilities, the back-end units progressively learn to collaborate, integrate, and orchestrate processes and activities across and within regional front-end units, customers, and service partners from heterogeneous global markets.

sted, utgiver, år, opplag, sider
2015. Vol. 58, nr 5, s. 35-44
HSV kategori
Forskningsprogram
Entreprenörskap och innovation
Identifikatorer
URN: urn:nbn:se:ltu:diva-9066DOI: 10.5437/08956308X5805360ISI: 000360782400009Scopus ID: 2-s2.0-84941551452Lokal ID: 7a04b4ea-b08b-418c-981c-e6834bf52aa5OAI: oai:DiVA.org:ltu-9066DiVA, id: diva2:982004
Merknad

Validerad; 2015; Nivå 2; 20150719 (vinpar)

Tilgjengelig fra: 2016-09-29 Laget: 2016-09-29 Sist oppdatert: 2023-09-05bibliografisk kontrollert

Open Access i DiVA

fulltext(1136 kB)1311 nedlastinger
Filinformasjon
Fil FULLTEXT01.pdfFilstørrelse 1136 kBChecksum SHA-512
802ed1fea6721bf6f3d2b841b28efa793507d9a54df2bcb5594ad4a1d04cc9593dd2a9422da38534ffa39f85947840483038fcf81c6c1f42ef2b4ed60898df72
Type fulltextMimetype application/pdf

Andre lenker

Forlagets fulltekstScopus

Person

Parida, VinitSjödin, David RönnbergLenka, SambitWincent, Joakim

Søk i DiVA

Av forfatter/redaktør
Parida, VinitSjödin, David RönnbergLenka, SambitWincent, Joakim
Av organisasjonen
I samme tidsskrift
Research technology management

Søk utenfor DiVA

GoogleGoogle Scholar
Totalt: 1330 nedlastinger
Antall nedlastinger er summen av alle nedlastinger av alle fulltekster. Det kan for eksempel være tidligere versjoner som er ikke lenger tilgjengelige

doi
urn-nbn

Altmetric

doi
urn-nbn
Totalt: 202 treff
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf