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Successful management methodologies for achieving co-worker health in a large organization
2007 (English)In: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 18, no 7, p. 823-844Article in journal (Refereed) Published
Abstract [en]

Today, many organizations experience problems with high levels of sick leave. This has negative implications on the organizations' ability to compete on the market, but also means suffering for the individual employees. The leadership of the organization is considered by several researchers to impact on employee health and competitive advantage. However, it is argued that the larger an organization gets, the harder it is to apply good leadership. Therefore, the purpose of this paper is to describe how management in a large Swedish bank, awarded as 'Sweden's best workplace', has successfully worked to transform increasing levels of sick leave into co-worker health and profitability. The paper also includes suggestions that managers in other organizations might consider adopting. Through interviews, with managers at different organizational levels of the bank, management methodologies and success factors have been identified. The commitment of the bank's managers seems to have been central to achieve a healthy and efficient organization. Executive managers have had a conspicuous strategic focus on health issues and set objectives thereafter. These objectives have been deliberately supported by the managers' methodologies and successfully passed on throughout the organizational hierarchy to the bank offices. Dialogues, delegation and clear goal setting seem to have been important methodologies. Middle managers in addition have been lucid coaches to office managers, who in turn have put focus on building relationships and encouraging employees.

Place, publisher, year, edition, pages
2007. Vol. 18, no 7, p. 823-844
National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
URN: urn:nbn:se:ltu:diva-9301DOI: 10.1080/14783360701349948ISI: 000250245000008Scopus ID: 2-s2.0-34748835334Local ID: 7e49f0a0-6d92-11dc-89fb-000ea68e967bOAI: oai:DiVA.org:ltu-9301DiVA, id: diva2:982239
Note
Validerad; 2007; 20070928 (keni)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved
In thesis
1. How leadership and new technology influence the work environment: experiences taken from Swedish organizations
Open this publication in new window or tab >>How leadership and new technology influence the work environment: experiences taken from Swedish organizations
2008 (English)Doctoral thesis, comprehensive summary (Other academic)
Place, publisher, year, edition, pages
Luleå: Luleå University of Technology, 2008
Series
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
Keywords
Arbetsmiljö
National Category
Social Sciences
Identifiers
urn:nbn:se:ltu:diva-62216 (URN)
Available from: 2017-02-28 Created: 2017-02-28 Last updated: 2017-02-28Bibliographically approved

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More styles
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  • Other locale
More languages
Output format
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