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Successful management methodologies for achieving co-worker health in a large organization
2007 (engelsk)Inngår i: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 18, nr 7, s. 823-844Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Today, many organizations experience problems with high levels of sick leave. This has negative implications on the organizations' ability to compete on the market, but also means suffering for the individual employees. The leadership of the organization is considered by several researchers to impact on employee health and competitive advantage. However, it is argued that the larger an organization gets, the harder it is to apply good leadership. Therefore, the purpose of this paper is to describe how management in a large Swedish bank, awarded as 'Sweden's best workplace', has successfully worked to transform increasing levels of sick leave into co-worker health and profitability. The paper also includes suggestions that managers in other organizations might consider adopting. Through interviews, with managers at different organizational levels of the bank, management methodologies and success factors have been identified. The commitment of the bank's managers seems to have been central to achieve a healthy and efficient organization. Executive managers have had a conspicuous strategic focus on health issues and set objectives thereafter. These objectives have been deliberately supported by the managers' methodologies and successfully passed on throughout the organizational hierarchy to the bank offices. Dialogues, delegation and clear goal setting seem to have been important methodologies. Middle managers in addition have been lucid coaches to office managers, who in turn have put focus on building relationships and encouraging employees.

sted, utgiver, år, opplag, sider
2007. Vol. 18, nr 7, s. 823-844
HSV kategori
Forskningsprogram
Kvalitetsteknik
Identifikatorer
URN: urn:nbn:se:ltu:diva-9301DOI: 10.1080/14783360701349948ISI: 000250245000008Scopus ID: 2-s2.0-34748835334Lokal ID: 7e49f0a0-6d92-11dc-89fb-000ea68e967bOAI: oai:DiVA.org:ltu-9301DiVA, id: diva2:982239
Merknad
Validerad; 2007; 20070928 (keni)Tilgjengelig fra: 2016-09-29 Laget: 2016-09-29 Sist oppdatert: 2018-07-10bibliografisk kontrollert
Inngår i avhandling
1. How leadership and new technology influence the work environment: experiences taken from Swedish organizations
Åpne denne publikasjonen i ny fane eller vindu >>How leadership and new technology influence the work environment: experiences taken from Swedish organizations
2008 (engelsk)Doktoravhandling, med artikler (Annet vitenskapelig)
sted, utgiver, år, opplag, sider
Luleå: Luleå University of Technology, 2008
Serie
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
Emneord
Arbetsmiljö
HSV kategori
Identifikatorer
urn:nbn:se:ltu:diva-62216 (URN)
Tilgjengelig fra: 2017-02-28 Laget: 2017-02-28 Sist oppdatert: 2017-02-28bibliografisk kontrollert

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