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Successful management methodologies for achieving co-worker health in a large organization
2007 (Engelska)Ingår i: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 18, nr 7, s. 823-844Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Today, many organizations experience problems with high levels of sick leave. This has negative implications on the organizations' ability to compete on the market, but also means suffering for the individual employees. The leadership of the organization is considered by several researchers to impact on employee health and competitive advantage. However, it is argued that the larger an organization gets, the harder it is to apply good leadership. Therefore, the purpose of this paper is to describe how management in a large Swedish bank, awarded as 'Sweden's best workplace', has successfully worked to transform increasing levels of sick leave into co-worker health and profitability. The paper also includes suggestions that managers in other organizations might consider adopting. Through interviews, with managers at different organizational levels of the bank, management methodologies and success factors have been identified. The commitment of the bank's managers seems to have been central to achieve a healthy and efficient organization. Executive managers have had a conspicuous strategic focus on health issues and set objectives thereafter. These objectives have been deliberately supported by the managers' methodologies and successfully passed on throughout the organizational hierarchy to the bank offices. Dialogues, delegation and clear goal setting seem to have been important methodologies. Middle managers in addition have been lucid coaches to office managers, who in turn have put focus on building relationships and encouraging employees.

Ort, förlag, år, upplaga, sidor
2007. Vol. 18, nr 7, s. 823-844
Nationell ämneskategori
Tillförlitlighets- och kvalitetsteknik
Forskningsämne
Kvalitetsteknik
Identifikatorer
URN: urn:nbn:se:ltu:diva-9301DOI: 10.1080/14783360701349948ISI: 000250245000008Scopus ID: 2-s2.0-34748835334Lokalt ID: 7e49f0a0-6d92-11dc-89fb-000ea68e967bOAI: oai:DiVA.org:ltu-9301DiVA, id: diva2:982239
Anmärkning
Validerad; 2007; 20070928 (keni)Tillgänglig från: 2016-09-29 Skapad: 2016-09-29 Senast uppdaterad: 2018-07-10Bibliografiskt granskad
Ingår i avhandling
1. How leadership and new technology influence the work environment: experiences taken from Swedish organizations
Öppna denna publikation i ny flik eller fönster >>How leadership and new technology influence the work environment: experiences taken from Swedish organizations
2008 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Ort, förlag, år, upplaga, sidor
Luleå: Luleå University of Technology, 2008
Serie
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
Nyckelord
Arbetsmiljö
Nationell ämneskategori
Samhällsvetenskap
Identifikatorer
urn:nbn:se:ltu:diva-62216 (URN)
Tillgänglig från: 2017-02-28 Skapad: 2017-02-28 Senast uppdaterad: 2017-02-28Bibliografiskt granskad

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