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Continuous improvements of complex technical systems: a theoretical quality management framework supported by requirements management and health management
2004 (engelsk)Inngår i: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 15, nr 4, s. 511-525Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Continuous Improvements are a core value of Quality Management. This work is often a response to changed stakeholder requirements. However, the increasing complexity and criticality of many of today's technical systems require that the improvement work is systematic in order to manage properly the changes and avoid unwanted effects. This paper explores how Requirements Management and Health Management can support Quality Management, in order to systematize the management of continuous improvements of complex technical systems in response to changed stakeholder requirements. The result is a theoretical management framework based on a combination of the three management areas. The framework is intended to facilitate a systematic work with continuous improvements of complex technical systems, in the context of dynamic stakeholder requirements.

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2004. Vol. 15, nr 4, s. 511-525
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URN: urn:nbn:se:ltu:diva-12352DOI: 10.1080/1478336042000183569ISI: 000221620000007Scopus ID: 2-s2.0-2442643817Lokal ID: b79aa600-b376-11db-bf94-000ea68e967bOAI: oai:DiVA.org:ltu-12352DiVA, id: diva2:985302
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Validerad; 2004; 20070203 (ysko)Tilgjengelig fra: 2016-09-29 Laget: 2016-09-29 Sist oppdatert: 2018-07-10bibliografisk kontrollert

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