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On the gap between theory and practice of process capability studies
Luleå tekniska universitet.
1998 (English)In: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 15, no 2, p. 178-191Article in journal (Refereed) Published
Abstract [en]

Historically, a theoretical framework has been established to judge whether a process is capable or not. These studies, called process capability studies, have received both positive and negative comments. Both researchers and practitioners have indicated that the concept of process capability studies is often misused in practice. This article aims to identify and quantify this misuse, and when it is severe, try to provide some explanations of its origin. The survey presented is primarily based on questionnaires and carried out among 97 Swedish organisations where process capability studies are used regularly. It shows that there is often a gap between theory and practice concerning process capability studies. The article also provides some possible answers to why the gap exists. It has been found that the gap between theory and practice can be explained by management issues, practical problems, conservative personal attitudes and methodological aspects. Based on the results, some suggestions for successfully implementing and using process capability studies are presented.

Place, publisher, year, edition, pages
1998. Vol. 15, no 2, p. 178-191
National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
URN: urn:nbn:se:ltu:diva-13985DOI: 10.1108/02656719810204892Scopus ID: 2-s2.0-0005893169Local ID: d4f043f7-67f7-470b-846e-e712350b60aaOAI: oai:DiVA.org:ltu-13985DiVA, id: diva2:986939
Note
Godkänd; 1998; 20121122 (andbra)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved

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