Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
When moving from products and services towards Functional Products: Which sustainability-oriented customer values are of interest?
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Signals and Systems.ORCID iD: 0000-0002-2356-7830
Number of Authors: 1
2016 (English)In: Procedia CIRP, ISSN 2212-8271, E-ISSN 2212-8271, Vol. 48, p. 16-21Article in journal (Refereed) Published
Abstract [en]

The paper concerns which sustainability-oriented Functional Products (FP) customer values companies, who also provide products and services, consider as important to communicate to customers when offering or planning to offer FP. Currently, the manufacturing industry is showing increasing interest in adding offerings based on additionally complex business models as opposed to merely offering products and services. This is considered necessary if companies are to continue to be able to innovate and stay competitive and profitable in global competition. A considerable focus is directed towards performance- or result-based business models. FP is one such business model, where the provider offers a function to customers at an agreed-upon level of availability, productivity or efficiency. FP comprise the following four main constituents: hardware, software, service support system and management of operation, which together deliver value to customers on a long-term basis. The paper proposes a set of FP sustainability-oriented customer values which are categorized according to the sustainability aspects: economic, ecological and societal, and the set is further analyzed from a regulatory and legal perspective

Place, publisher, year, edition, pages
2016. Vol. 48, p. 16-21
National Category
Control Engineering
Research subject
Control Engineering
Identifiers
URN: urn:nbn:se:ltu:diva-26820DOI: 10.1016/j.procir.2016.03.027ISI: 000385400300003Scopus ID: 2-s2.0-84985991235Local ID: 012cd267-320d-4109-8172-faed1360bb1aOAI: oai:DiVA.org:ltu-26820DiVA, id: diva2:1000000
Conference
CIRP Conference on Life Cycle Engineering : 22/05/2016 - 24/05/2016
Projects
Fastelaboratoriet - VINNEXC
Note

Validerad; 2016; Nivå 1; 2016-03-09 (andbra)

; Konferensartikel i tidskriftAvailable from: 2016-09-30 Created: 2016-09-30 Last updated: 2017-11-30Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Lindström, John
By organisation
Signals and Systems
In the same journal
Procedia CIRP
Control Engineering

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 38 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf