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Importance of ICT for technology-based small firm's networking
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0003-3255-414X
2008 (English)In: Collaboration and the Knowledge Economy: Issues, Applications, Case Studies / [ed] Paul Cunningham; Miriam Cunningham, IOS Press, 2008Conference paper, Published paper (Refereed)
Abstract [en]

Modern ICT is widely understood as important for enabling a more effective communication, collaboration and internal operational efficiency in today's businesses. For small firms with limited in-house resources, and especially for technology-based small firms, ICT is expected to play a vital role. The empirical evidence supporting such an understanding are however rare. This paper elaborates on the extent to which ICT capability is employed by technology-based small firms and investigates the influence of ICT capability on network configuration and networking capability. The results provide some new evidence on how ICT may enable more effective networking in this specific category of small firms, and indicates e.g. that technology-based small firms are high users of ICT for gaining flexibility in working hours, accessing vital information, maintaining collaboration with existing business partners, enable a better handling communication within the firm and providing superior customer service. ICT capability was also found to influence small firms networking configuration. Particularly, there is a clear link between higher ICT use for collaboration and more extensive partnership networking, and a higher ICT use for communication and more extensive customer networking. Furthermore, we also found support for a strong relation between ICT capability and networking capability.

Place, publisher, year, edition, pages
IOS Press, 2008.
Series
Information and Communication Technologies and the Knowledge Economy ; 5
Keywords [en]
fasteass, Industrial engineering and economy - Industrial organisation, administration and economics
Keywords [sv]
Industriell teknik och ekonomi - Industriell organisation, administration och ekonomi
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-27788Local ID: 154edba0-6ed2-11dd-8151-000ea68e967bISBN: 978-1-58603-924-0 (print)OAI: oai:DiVA.org:ltu-27788DiVA, id: diva2:1000978
Conference
eChallenges e-2008 Conference : 22/10/2008 - 24/10/2008
Projects
Fastelaboratoriet - VINNEXC
Note
Godkänd; 2008; 20080820 (vinpar)Available from: 2016-09-30 Created: 2016-09-30 Last updated: 2017-11-25Bibliographically approved

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http://www.echallenges.org/e2008/

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Parida, VinitWesterberg, MatsYlinenpää, Håkan

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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More styles
Language
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  • nn-NB
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  • Other locale
More languages
Output format
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  • asciidoc
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