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Introducing PSS thinking in product-based organizations: a case study in the Swedish manufacturing industry
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
2010 (English)In: Industrial product-service systems (IPS²): proceedings of the 2nd CIRP IPS² Conference [2010, Linköping, 14-15 April] / [ed] Tomohiko Sakao, Linköping: Linköping University Electronic Press, 2010Conference paper, Published paper (Refereed)
Abstract [en]

For traditional product-based companies PSSs represent a huge jump in the dark. Thus the introduction of PSS-like features, aiming to extend the artefact-based offering, is done gradually in the earliest stages, focusing on some value-adding aspects while excluding others. The main aim of this paper is to understand how the transition to PSS is initiated from a company perspective and how these PSS embryos are supported in everyday design activities. The authors have conducted a case study in the Swedish manufacturing industry to collect issues, challenges and opportunities related to the development of service-based offering in their early beginning. As a result they introduce the concept of knowledge-intensive products, seen as an intermediate step towards the full integration of products, software and services, and discuss their implication from a product development point of view.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2010.
Keyword [en]
Fasteass, Information technology - Other information technology
Keyword [sv]
Informationsteknik - Övrig informationsteknik
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Functional Product Development
Identifiers
URN: urn:nbn:se:ltu:diva-31667Local ID: 5ea49390-b49e-11de-b769-000ea68e967bISBN: 978-91-7393-381-0 (print)OAI: oai:DiVA.org:ltu-31667DiVA, id: diva2:1004901
Conference
CIRP IPS2 Conference : 14/04/2010 - 15/04/2010
Projects
CRESCENDO - Collaborative and Robust Engineering using Simulation Capability Enabling Next Design Optimisation, ProViking THINK - Team för Heterogen Innovationskunskap, Fastelaboratoriet – VINNEXC
Note
Godkänd; 2010; 20091009 (tobias)Available from: 2016-09-30 Created: 2016-09-30 Last updated: 2018-04-04Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf