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Role Conflict in R&D Units Ungergoing PSS Transition
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0003-0401-033X
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0003-3255-414X
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0002-8770-8874
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2015 (English)Conference paper, Oral presentation only (Refereed)
Abstract [en]

Recent trends in manufacturing industries, is the movement of firms towards providing industrial services or product-service systems (PSS). Importance of this phenomenon has been acknowledged as imperative for strategic differentiation, maintaining competitiveness, increase profitability and be environmentally sustainable. Although a lot of studies have focussed on the benefits of PSS provision, yet very less is know about the challenges of such transition, especially at the functional unit level within an organsiation. Our study focusses on the R&D unit and the various role conflicts that emerges as the function of the unit moves from being based on legal structure to that based on collegial authotiry in the PSS transtion process. In a cross-case analysis of large manufacturing comapanies involved in PSS transition, we identified how role conflicts occur at the organisation, unit and intra-unit levels. Our findings contribute to role conflcit literature and in the context of PSS and R&D units. We also observe that role conflict operates not just at the individual member level but at various levels within the orgasniation and the R&D unit, which has not been observed previously. We contribute by showing that an understanding of these challenges can be the differentiating factor for successful implementation and managing transtition towards PSS that have been previously negelected in PSS and R&D literature as well.

Place, publisher, year, edition, pages
2015.
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-31683Local ID: 5f07d098-86e5-4f5c-abd3-82eac4579e15OAI: oai:DiVA.org:ltu-31683DiVA, id: diva2:1004917
Conference
IAMOT Conference : 08/06/2015 - 12/06/2015
Note
Godkänd; 2015; 20150226 (davron)Available from: 2016-09-30 Created: 2016-09-30 Last updated: 2017-11-25Bibliographically approved

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Lenka, SambitParida, VinitSjödin, David RönnbergWincent, Joakim

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  • apa
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