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A white book approach as support for sharing experiences
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
2013 (English)In: Proceedings of the 19th International Conference on Engineering Design (ICED13): Design for Harmonies : Human Behaviour in Design / [ed] Udo Lindemann ; Srinvasan Venkataraman; Yong Se Kim; Sang Won Lee; John Clarkson; Gaetano Cascini, Design Research Society, 2013, Vol. 6, 291-300 p.Conference paper (Refereed)
Abstract [en]

Knowledge transfer is hard to manage in technical projects due to the fact that a lion part of the knowledge is based on experiences gained in daily work. The lessons learned depend on the individuals’ distinct perceptions of their experiences. This provides learning, but complicates sharing and the build up of an organizational knowledge base. One effort to capture and disseminate experiences is a white book approach. Simply, white books consists of written text stored in documents, which is used to both reflect upon a previous project and to learn for a new one. The purpose for this paper is to find out how experiences are perceived and formalized in technical projects. Two types of empirical data provide the basis, namely text analysis of white books and interviews with engineers. The result shows that there is an evident difference between what engineers write about their experiences and what they say about them. Implications for the white book approach as a mean for sharing experiences are discussed, for example since pre-knowledge and context for the experiences are lacking in the written text the author and the reader of the text are likely to interpret it differently.

Place, publisher, year, edition, pages
Design Research Society, 2013. Vol. 6, 291-300 p.
Series
, Proceedings of the International Conference on Engineering Design, ISSN 2220-4334 ; 75
Research subject
Product Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-34767Local ID: 90c34f7a-6d1f-4c62-a005-9fc8de8565faISBN: 978-1-904670-49-0ISBN: 9781904670544 (PDF)OAI: oai:DiVA.org:ltu-34767DiVA: diva2:1008018
Conference
International Conference on Engineering Design : 19/08/2013 - 22/08/2013
Projects
Fuel Efficient Transmission Technology Concepts: Design Methodology
Note
Validerad; 2013; 20130110 (johhol)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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http://www.designsociety.org/publication/35078/a_white_book_approach_as_support_for_sharing_experiences

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