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Methods for realizing benefits from ICT in the Norwegian public sector: a comparison
University of Agder.
University of Agder.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
2012 (English)In: Proceedings of the Transforming Government Workshop 2012: tGov 2012, London: Brunel University Business School , 2012Conference paper (Refereed)
Abstract [en]

Benefits realization from public information and communication technology (ICT) investments is complicated. Research and development has resulted in methods for evaluating alternative business cases – and also more substantial methods to manage effects through an investment’s life cycle. Previous research suggests that use of benefits realization methods can lead to more informed decisions and implementations driven by benefits, this in turn can result in more realized benefits. However, there is a lack of studies of existing benefits realization methods-in-use. The objective of this article is to give an overview of the state-of-the-art of benefits realization method use in the Norwegian public sector, to highlight the variety of methods-in-use, and to discuss the different methods with reference to the much cited Benefits management model (Ward et al., 2006).

Place, publisher, year, edition, pages
London: Brunel University Business School , 2012.
Keyword [en]
Statistics, computer and systems science - Informatics, computer and systems science
Keyword [sv]
benefits realization methods, eGovernment, Statistik, data- och systemvetenskap - Informatik, data- och systemvetenskap
Research subject
Computer and Systems Science
URN: urn:nbn:se:ltu:diva-34847Local ID: 926d86ad-915f-4468-b7f7-378b5d872d67ISBN: 978-1-908549-01-3 (electronic)OAI: diva2:1008098
Transforming Government Workshop 2012 : 08/05/2012 - 09/05/2012
Godkänd; 2012; 20120806 (terpai)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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