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Getting More Explicit on Genres of Disclosure: Towards Better Understanding of Privacy in Digital Age (Research in Progress)
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0002-5286-4850
2014 (English)In: NOKOBIT - Norsk konferanse for organisasjoners bruk av informasjonsteknologi, ISSN 1892-0748, E-ISSN 1894-7719, Vol. 22, no 1Article in journal (Refereed) Published
Abstract [en]

Disclosure is all about communication and Genres are about analyzing communicative action. “Genres of Disclosure” as repetitive patterns of disclosing has given less attention. Drawing on Palen and Dourish’s work, this paper expand its defined scope from a social approach into a more socio-technical approach. Evolutionized by the affordances of a new digital medium, new genres have emerged. We called these new subgenres, secondary genres of disclosure. We provide a taxonomy for these type of genres and some real examples to illuminate the concept. Implications of use for designing privacy and venues for further research are discussed. It is concluded that “Genres of Disclosure” can serve as a common language between users, system providers and legislators to preserve privacy within any system that has consequences for personal privacy.

Place, publisher, year, edition, pages
2014. Vol. 22, no 1
National Category
Information Systems, Social aspects
Research subject
Information systems
Identifiers
URN: urn:nbn:se:ltu:diva-35517Local ID: a11f0871-8dfc-405b-a078-6a243d894162OAI: oai:DiVA.org:ltu-35517DiVA, id: diva2:1008770
Conference
Norsk konferanse for organisasjoners bruk av informasjonsteknologi : 17/11/2014 - 19/11/2014
Note
Godkänd; 2014; 20141008 (alipad); Konferensartikel i tidskriftAvailable from: 2016-09-30 Created: 2016-09-30 Last updated: 2018-05-30Bibliographically approved
In thesis
1. Exploring Impacts of Secondary Information Use on Individual Privacy
Open this publication in new window or tab >>Exploring Impacts of Secondary Information Use on Individual Privacy
2018 (English)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[sv]
Utforskar implikationer av användandet av sekundärdata påindividens integritet
Abstract [en]

Information collected from individuals via online social networks and Internet of things devices can be used by institutions and service providers for different business purposes to tailor and customize their services, which is defined as secondary use of information. Although the literature on secondary use is well developed, prior studies have largely focused on direct use of information such as those instances of information use that do not stem from data mining. Advances in data mining and information-processing techniques facilitate discovery of customers’ and users’ behaviors and needs. Research shows that individuals’ behavior can be inferred with high accuracy from their shared information, which may in turn jeopardize privacy. A recent scandal of Cambridge Analytica using about 87 million Facebook profiles to target those users with customized micro-targeted political ads has created public outrage and raised criticisms of secondary use. Given this background, the purpose of this thesis is to explore impacts of organizations’ and service providers’ secondary use of personal information in order to draw conclusions related to how individuals’ attitudes are formed and what role secondary use plays in managing privacy.

This research investigates user awareness and attitudes towards potential secondary uses of information. To pursue this, a multi-method qualitative approach using a descriptive questionnaire with 1000 European citizens and a total of 10 focus groups with 43 participants was employed. A qualitative content analysis using both inductive and deductive approaches was conducted to analyze the results. The conceptual framework employed in this thesis was genres of disclosure.

The research results suggest that user awareness of the potential for indirect personal information disclosure was relatively low. It was consequently found that participant attitudes toward privacy and disclosure shifted from affective to cognitive when they experienced firsthand the potential inferences that could be made from their own data. Generally, the participant users only considered their direct disclosure of information; through observing potential indirect inferences about their own shared contents and information, however, the participants became more aware of potential infringements on their privacy.

The study contributes to information privacy and information systems literature by raising understanding of the impacts of secondary use, in particular its effects on individual privacy management. In addition, this thesis suggests that information privacy is affected differently by direct and indirect uses. Its contribution to information privacy research is to complement previous methodological approaches by suggesting that if users are made aware of indirect inferences that can be made from their content, negative affective responses decrease while cognitive reactions increase through the processing of information related to their disclosure genres. The reason is that indirect use of information inhibits the negotiation of information privacy boundaries and creating unresolved tensions within those boundaries. Cognitive awareness of inferences made to individual information significantly affects the privacy decision-making process. The implication is that there is a need for more dynamic privacy awareness mechanisms that can empower users by providing them with increased awareness of the indirect information they are sharing.

Place, publisher, year, edition, pages
Luleå: Luleå University of Technology, 2018
Series
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
National Category
Information Systems Information Systems, Social aspects
Research subject
Information systems
Identifiers
urn:nbn:se:ltu:diva-68991 (URN)978-91-7790-158-7 (ISBN)978-91-7790-159-4 (ISBN)
Public defence
2018-09-26, A3012, Luleå, 10:00 (English)
Opponent
Supervisors
Available from: 2018-05-31 Created: 2018-05-30 Last updated: 2018-09-10Bibliographically approved

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http://ojs.bibsys.no/index.php/Nokobit/article/view/48

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Padyab, Ali Mohammad

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