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Ascribed functions of the balanced scorecard: a study of politicians, managers and accountants in Swedish local governments
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.ORCID iD: 0000-0003-0773-7091
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.ORCID iD: 0000-0001-9748-1127
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0001-5464-9292
2009 (English)In: Performance Measurement Association Conference: Performance Measurement: Theory and Practice, 2009Conference paper, Published paper (Refereed)
Abstract [en]

This paper takes a novel approach to investigate functions ascribed to the Balanced Scorecard in local governments. First, we develop a measurement scale of balanced scorecard functions based on a literature review. Then, by combining qualitative interviews and quantitative data (based on 101 respondents) from four local governments in Sweden, we examine the measurement scale and put it to use. The results show that politicians, managers and accountants in local government recognize multiple functions, instrumental as well as symbolic. Based on the results, we generate propositions to be tested in future research.

Place, publisher, year, edition, pages
2009.
Keywords [en]
performance measurement, performance management, the Balanced Scorecard, public sector organizations, function, new public management, Sweden
National Category
Production Engineering, Human Work Science and Ergonomics Business Administration Other Engineering and Technologies
Research subject
Industrial Work Environment; Accounting and Control; Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-38110Local ID: c646b220-29a8-11de-adf6-000ea68e967bOAI: oai:DiVA.org:ltu-38110DiVA, id: diva2:1011609
Conference
Performance Measurement Association. Conference : 14/04/2009 - 17/04/2009
Note

Godkänd; 2009; 20090415 (anders_n)

Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2025-02-10Bibliographically approved

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Nilsson, KentNilsson, AndersWesterberg, Mats

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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Language
  • de-DE
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  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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