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Usability and decision support systems in emergency management
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
2012 (English)In: Work: A journal of Prevention, Assesment and rehabilitation, ISSN 1051-9815, E-ISSN 1875-9270, Vol. 41, no Suppl. 1, 3455-3458 p.Article in journal (Refereed) Published
Abstract [en]

The actors in charge of an emergency response are confronted with severe difficulties in coordination and decision making, especially in major accidents. To facilitate coordination, various decision support systems (DSS) integrated in communication systems have been developed. However, many DSS in the rescue service organizations are afflicted with under-use and other usability problems. Drawing on both a literature review and an analysis of recently obtained survey data from rescue personnel concerning usability of common communication system in Swedish emergency organizations, this paper addresses the issue of usability of DSS. It is concluded that the impetus for developing DSS in many cases has been the technological possibilities per se, not taking the decision makers task structure and contextual factors into account. It is argued that priority should be given to functions that provide a visual overview of the event and facilitate storing of the series of decisions made during the response

Place, publisher, year, edition, pages
2012. Vol. 41, no Suppl. 1, 3455-3458 p.
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Engineering Psychology
Identifiers
URN: urn:nbn:se:ltu:diva-38246DOI: 10.3233/WOR-2012-0624-3455Scopus ID: 84859810073Local ID: c91b40bf-d70a-44f4-9afd-3d6cdd22cb48OAI: oai:DiVA.org:ltu-38246DiVA: diva2:1011745
Conference
World Congress on Ergonomics : 12/02/2012 - 16/02/2012
Note
Validerad; 2012; 20120213 (andbra); Konferensartikel i tidskriftAvailable from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-10-19Bibliographically approved

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