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Visualization of knowledge maturity for product-service system development
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0002-5706-4588
2011 (English)In: Research into Design: Supporting Sustainable Product Development / [ed] Amaresh Chakrabarti, Bangalore, India: Research Publishing Services, 2011, p. 312-319Conference paper, Published paper (Refereed)
Abstract [en]

An extension towards a service perspective in manufacturing firms challenge decision making in early development phases. This addition in business models challenges the established knowledge base, which is focused on product aspects. A service perspective makes it necessary to assess the team's competences in another way. The knowledge maturity scales presented in this paper stems from a method to judge technology readiness, yet the knowledge perspective adopted highlights the issue of whether this approach is readily adopted or not. In this paper, a pragmatic view of the term knowledge, as found in previous empirical data, is used to discuss and propose a way to visualize the current knowledge state in a development team. The paper concludes on a rationale for visualization of knowledge maturity. Based on this, further improvement of the scales to support a service perspective on products can be done.

Abstract [sv]

An extension towards a service perspective in manufacturing firms challenge the established knowledge base of products, making it necessary to assess the team’s competences in light of a broader view of knowledge. In this paper, the knowledge maturity scales are presented as a method for teams’ to visualize such wider view. Thus, the team can assess which areas that are and are not covered, as well as estimate the state of the current knowledge. The scales have emerged in an industry-academic research project, but needs to be further improved to fit into a service perspective for manufacturing firms. The purpose in this paper is to present the scales, the reasoning that was used to design them and to discuss the necessary improvements of them.

Place, publisher, year, edition, pages
Bangalore, India: Research Publishing Services, 2011. p. 312-319
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Functional Product Development
Identifiers
URN: urn:nbn:se:ltu:diva-38916Local ID: d78428b0-cadd-11df-a707-000ea68e967bISBN: 978-981-08-7721-7 (print)OAI: oai:DiVA.org:ltu-38916DiVA, id: diva2:1012423
Conference
International Conference on Research into Design : 10/01/2011 - 12/01/2011
Note
Godkänd; 2011; 20110126 (tobias)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2018-05-28Bibliographically approved

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Johansson, ChristianEricson, Åsa

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf