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Building a one stop shop for crisis response in a local community: the purpose, the process and the problems
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Architecture and Water.ORCID iD: 0000-0002-8870-2626
2009 (English)In: New Perspectives on Risk Analysis and Crisis Response: 2nd International Conference on Risk Analysis and Crisis Response, Atlantis press , 2009Conference paper (Refereed)
Abstract [en]

In building up the new emergency management system in Sweden, the government has decided that an enhanced co-ordination and interaction shall be allocated priority. Furthermore, co-operation is alleged to take place on a voluntary basis. On a local scale, municipalities are responsible for realizing this governmental vision. A major crisis requires quick coordination of information, actors and resources often wide spread geographically. Crisis management, on a local scale, faces an increasingly complex task with a multitude of interdependent actors involved in many vital every-day functions in society. This paper presents results from an ongoing action-research process in Kalix municipality in Northern Sweden aiming at building a "one stop shop" for crisis response. The purpose is twofold. Firstly, it aims to create a platform for local actors in order to reassure a well functioning flow of information and resources, between actors but also towards the public. Secondly, it aims to develop networks of local actors in order to build trust in a common system in order to increase the likelihood of best possible co-operation in the event of a major crisis. The building of networks in the local society includes social capital as a major force for mobilization and as a resource in itself, turning the process into a cumulative force, enhancing the over-all societal resilience.However, two major issues pose a threat to the project. Firstly, in our globalized society, many local actors are disembedded from the local territory as they organizationally are located elsewhere. Secondly, involvement of private actors might raise questions concerning competitive advantages, which might oppose the building of trust between network actors. Hence, the governmental utopia of voluntary co-operation of private actors might be very hard to achieve. The paper concludes by discussing ways forward, dealing with this "glocalized" problem of risk management.

Place, publisher, year, edition, pages
Atlantis press , 2009.
Research subject
URN: urn:nbn:se:ltu:diva-38921Local ID: d79d2b40-1985-11de-ae94-000ea68e967bOAI: diva2:1012428
International Conference on Risk Analysis and Crisis Response : 19/10/2009 - 21/10/2009
Godkänd; 2009; 20090325 (marman)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-01-19Bibliographically approved

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