Dialectics and contradictions in public procurement of information systems
2014 (English)In: Electronic Government: 13th IFIP WG 8.5 International Conference, EGOV 2014, Dublin, Ireland, September 1-3, 2014. Proceedings / [ed] Marijn Janssen ; Hans Jochen Scholl ; Maria A. Wimmer; Frank Bannister, Berlin: Encyclopedia of Global Archaeology/Springer Verlag, 2014, 289-300 p.Conference paper (Refereed)
Public procurement of Information Systems is a highly complex process. Not surprisingly, systems often fail to meet the needs for which they were procured. One of the main causes of this is the contradictions between goals of different stakeholders. Identifying and understanding these conflicts and contradictions are essential to develop strategies to improve the procurement process. In this paper, we present a case study where we examined the procurement process of a system carried out by a public entity in Norway. Using dialectic theory and stakeholder theory as interpreting lenses, we identified a number of conflicts and contradictions. Some of the contradictions resulted from conflicting and divergent goals of the various stakeholders across groups but also within groups, while others resulted from differing goals of policies and regulations.
Place, publisher, year, edition, pages
Berlin: Encyclopedia of Global Archaeology/Springer Verlag, 2014. 289-300 p.
Lecture Notes in Computer Science, ISSN 0302-9743 ; 8653
Research subject Information systems
IdentifiersURN: urn:nbn:se:ltu:diva-39454DOI: 10.1007/978-3-662-44426-9_24ScopusID: 84958542952Local ID: e39862ad-69a5-41f1-9635-f6306c1f872fISBN: 978-3-662-44425-2ISBN: 978-3-662-44426-9 (PDF)OAI: oai:DiVA.org:ltu-39454DiVA: diva2:1012967
IFIP WG 8.5 International Conference : 01/09/2014 - 03/09/2014
Godkänd; 2014; 20140820 (andbra)2016-10-032016-10-03Bibliographically approved