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The theory of Crowd Capital
Beedie School of Business Simon Fraser University, Vancouver.
Beedie School of Business, Simon Fraser University and Rotman School of Management, University of Toronto.
2013 (English)In: Proceedings of the 46th Annual Hawaii International Conference on System Sciences: 7-10 January 2013, Wailea, Maui, Hawaii, Los Alamitos, Calif: IEEE Communications Society, 2013, 3505-3514 p.Conference paper (Refereed)
Abstract [en]

We are seeing more and more organizations undertaking activities to engage dispersed populations through IS. Using the knowledge-based view of the organization, this work conceptualizes a theory of Crowd Capital to explain this phenomenon. Crowd Capital is a heterogeneous knowledge resource generated by an organization, through its use of Crowd Capability, which is defined by the structure, content, and process by which an organization engages with the dispersed knowledge of individuals -the Crowd. Our work draws upon a diverse literature and builds upon numerous examples of practitioner implementations to support our theorizing. We present a model of Crowd Capital generation in organizations and discuss the implications of Crowd Capital on organizational boundary and on IS research

Place, publisher, year, edition, pages
Los Alamitos, Calif: IEEE Communications Society, 2013. 3505-3514 p.
Series
Annual Hawaii International Conference on System Sciences. Proceedings, ISSN 1060-3425
National Category
Business Administration
Research subject
Industrial Marketing
Identifiers
URN: urn:nbn:se:ltu:diva-39588DOI: 10.1109/HICSS.2013.545Local ID: e68ebd70-72a4-4f68-af5a-b5eaa8d10544ISBN: 9780769548920 (print)OAI: oai:DiVA.org:ltu-39588DiVA: diva2:1013103
Conference
Annual Hawaii International Conference on System Sciences : 07/01/2013 - 10/01/2013
Note
Upprättat; 2013; 20151112 (andbra)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-04-11Bibliographically approved
In thesis
1. Specifying and Operationalizing an Organizational Theory of Crowdsourcing
Open this publication in new window or tab >>Specifying and Operationalizing an Organizational Theory of Crowdsourcing
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Introduction: Despite rapid developments across multiple areas of research and practice, an organizational-level theory of Crowdsourcing has yet to emerge.

Objectives: Therefore, this thesis has two major objectives; 1) specify the boundaries, constructs, and relationships of an organizational-level theory of Crowdsourcing, and 2) begin the theoretical validation process by operationalizing the theory for new exploratory, explanatory, and conceptual research.

Methods: In respect to the first objective, an organizational-level theory of Crowdsourcing is created through inductive processes based upon observations of the real-world, and the extant organizational literature. In respect to the second objective, a mixed-methods research design is implemented to present three separate studies that use the theoretical perspective as a lens to operationalize new exploratory, explanatory, and conceptual Crowdsourcing research.

Results: The Crowd Capital perspective is introduced, and defines three new constructs for the Crowdsourcing research; Dispersed Knowledge, Crowd Capability, and Crowd Capital. Crowd Capital theory is shown to be a valid theoretical contribution in the management research by illustrating the perspective’s incremental originality and scientific utility.

Conclusion: The thesis develops and validates an organizational-level theory explaining how and why organizations implement Crowdsourcing, and through the exploratory and explanatory operationalizations of the Crowd Capital perspective, this work contributes to the empirical knowledge-base in the Crowdsourcing research. Further, this thesis contributes methodologically by illustrating and implementing a mixed-methods research design for theory validation in the Crowdsourcing research, while also supplying managers and executives with detailed guidance on the trade-offs inherent to the different modalities of Crowdsourcing.

Thesis Organization: This thesis is organized in a monograph format comprised of eight chapters; 1) Introduction, 2) Literature review, 3) Theoretical model, 4) Methodology, 5) Exploratory research, 6) Explanatory research, 7) Conceptual research, and 8) Conclusion. As an outcome of this thesis, three journal articles and five conference proceedings have been accepted in peer-reviewed outlets1, and the author has been awarded a mini-track about Crowdsourcing at one of the most prestigious conferences in the field. The articles and the conference mini-track details are listed in Appendix A & B at the end of the dissertation.

Place, publisher, year, edition, pages
Luleå: Luleå University of Technology, 2017
Series
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
Keyword
crowdsourcing, organizations, theory specification, theory operationalization, theory validation
National Category
Business Administration
Research subject
Industrial Marketing
Identifiers
urn:nbn:se:ltu:diva-62985 (URN)978-91-7583-876-2 (ISBN)978-91-7583-877-9 (ISBN)
Public defence
2017-06-09, A109, Luleå, 13:00 (English)
Opponent
Supervisors
Available from: 2017-04-13 Created: 2017-04-11 Last updated: 2017-05-26Bibliographically approved

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