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Learning and service quality improvement in a manufacturing organisation
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
2000 (English)In: Service quality in the new economy: interdisciplinary and international dimensions / [ed] Bo Edvardsson, ISQA, International Service Quality Association , 2000, 118-124 p.Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
ISQA, International Service Quality Association , 2000. 118-124 p.
Research subject
Quality Technology and Management
Identifiers
URN: urn:nbn:se:ltu:diva-40390Local ID: f7e7da50-855e-11dd-8275-000ea68e967bOAI: oai:DiVA.org:ltu-40390DiVA: diva2:1013912
Conference
Quality in Service Conference : 13/06/2000 - 16/06/2000
Note
Godkänd; 2000; 20080918 (ysko)Available from: 2016-10-03 Created: 2016-10-03Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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Language
  • de-DE
  • en-GB
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