Användning av beslutstödsverktyg inom CRM (Customer  Relationship Management) : hur kan beslutstödsverktyg stödja  företagens analysarbete för att hitta kunskap om kunderna?

Gakios, Georgios; Orfanidis, Panajotis

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Användning av beslutstödsverktyg inom CRM (Customer Relationship Management): hur kan beslutstödsverktyg stödja företagens analysarbete för att hitta kunskap om kunderna?

Gakios, Georgios

Orfanidis, Panajotis

2003 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis

Place, publisher, year, edition, pages

2003.

Keywords [en]

Social Behaviour Law

Keywords [sv]

Samhälls-, beteendevetenskap, juridik, Customer Relationship Management, Beslutstödsverktyg, Kundhantering, Kundrelationer

Identifiers

URN: urn:nbn:se:ltu:diva-44031ISRN: LTU-SHU-EX--03/095--SELocal ID: 1d7bca65-a0b5-41e2-8f46-f98367336ee0OAI: oai:DiVA.org:ltu-44031DiVA, id: diva2:1017305

Subject / course

Student thesis, at least 15 credits

Educational program

Computer and Information Systems Science, master's level

Examiners

Samuelsson, Sören

Note

Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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fulltext(401 kB)

131 downloads

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Total: 131 downloads

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