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Personalstyrning i call center: fallstudie av två norrbottniska call centrer
2002 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2002.
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, call center, Simons Levers of Control, inre effektivitet, yttre effektivitet, personalstyrning, ekonomistyrning
Identifiers
URN: urn:nbn:se:ltu:diva-45054ISRN: LTU-SHU-EX--02/237--SELocal ID: 2caac682-b130-4ea1-ad64-c10b03838c9cOAI: oai:DiVA.org:ltu-45054DiVA: diva2:1018334
Subject / course
Student thesis, at least 15 credits
Educational program
Business Administration, bachelor's level
Examiners
Note
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

Open Access in DiVA

fulltext(319 kB)8 downloads
File information
File name FULLTEXT01.pdfFile size 319 kBChecksum SHA-512
c2e5297f0056c13dad03fd72974aa144db7746f0c04e0ce70171917abaa13cab9e6562515447069c844a2ab567424198b5da9654687e70142e82c4b910a9943a
Type fulltextMimetype application/pdf

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Total: 8 downloads
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Total: 11 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf