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Interna kommunikationsproblem vid offshore outsourcing av IT-projekt
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The study deals with the subject communication in IT projects that make use of outsourcing. Currently there is not much written about the factors that negatively affect communication in IT projects that make use of outsourcing. This study wants to create awareness of the communication problems that may exist in such projects. For answers to the questions that deal with the subject at hand, both managers and project members who work or previously worked in projects with outsourcing were interviewed. The study results have been summarized in a list of six factors that project managers should be aware of as they embark on an outsourcing project, these are: The communication process: Overuse of written communication increases the chance of misunderstanding, impersonal communication and excuses. Lack of nonverbal communication prevents confirmation capability and results in an increased chance of project failure. Expectations: Poor handling means that developers are prevented in their work and prevents communication. Development Method: Projects that use the waterfall model has a reduced density of communication. Culture: Technological culture affects developers a way to write and read code as well as designing solutions. Technological culture that is different between the developers affects their ability to interpret assignments, which causes problems. Keywords: IT projects, outsourcing, project management, project, development, communication, awareness.

Place, publisher, year, edition, pages
2016. , p. 48
Keywords [en]
Social Behaviour Law
Keywords [sv]
Samhälls-, beteendevetenskap, juridik, IT-projekt, outsourcing, projektledning, projektgrupp, utveckling, kommunikation, medvetenhet
Identifiers
URN: urn:nbn:se:ltu:diva-46179Local ID: 3d0b1a84-840a-415a-9046-0d4baa4c645dOAI: oai:DiVA.org:ltu-46179DiVA, id: diva2:1019492
Subject / course
Student thesis, at least 15 credits
Educational program
Systems Sciences, bacheor's level
Supervisors
Note
Validerat; 20160629 (global_studentproject_submitter)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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fulltext(594 kB)143 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf