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Managing long-term relationships with international suppliers
2001 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

With globalisation of the markets, purchasing in many organisations has suddenly become a very active group with a broadened international focus. The underlying current of it is that the development of relationships is necessary in the international environment. The change in industry structure has dictated the change in the nature of buyer-supplier relationships. Now, it is futile for big business to perform their operations without the strong support of suppliers. This paper explores the nature of long-term supplier-customer relationships in detail by incorporating the management concept from a customer-firm perspective. The overall purpose of the present study is to gain a better understanding of how customer-firms maintain and support their long-term strategic relationships with international suppliers (long-term international SCR). For this purpose, this was applied to the theories on long-term supplier- customer relationships and different management techniques to support and maintain long-term relationships between customer and its foreign supplier/suppliers. Two industrial Swedish companies (large and medium- sized) were interviewed. To draw deductive conclusions the empirical data has been collected in a qualitative way. This data has then been analysed against selected theories. This study contributes to the several aspects of managing the international long-term supplier-customer relationships.

Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law, Supplier-customer relationships, International suppliers, Long-term relationships
Keyword [sv]
Samhälls-, beteendevetenskap, juridik
URN: urn:nbn:se:ltu:diva-47324ISRN: LTU-SHU-EX--01/128--SELocal ID: 4e105e16-b812-4344-8f54-b93fea76ee6eOAI: diva2:1020644
Subject / course
Student thesis, at least 15 credits
Educational program
Business Administration, master's level
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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