Development of High Capacity Dispensing System
Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
As the final examination of the Industrial design engineer program at Lulea University of Technology, Sweden, this master thesis was performed in spring of 2012 at SCA Hygiene products in Gothenburg. The master thesis was performed in cooperation with Björn Larsson and Martin Stenberg at PD&I Tissue, Global Hygiene Category at SCA in Gothenburg.The aim with this master thesis was to develop a new napkin system which would include napkins, a mechanical solution for dispensing them and an exterior dispenser design, all of which satisfies the needs of the specified target market “Commercial Food service”. The new napkin system would result in a simpler and more efficient product to refill, mount and perform daily services on. The napkin system also offers a new way of dispensing napkins and there has to be some ad-a-glance, advertising features for the customers. The product development was split into three parts; Napkins, mechanism and the exterior design. The delimitations in this project were; not to make a detailed plan of recommended manufacturing methods, only consider the customer segment “Commercial Food service”, the construction and manufacturing of the dispenser prototype shall be made with some help from external constructor. Focus was on trying to develop a cost-in-use napkin system, a product that would be flexible towards its customers but also be easy to understand how to handle and have an attractive design. The target group for this napkin system was the customers; the persons who choose and order the system, the users; people working with and responsible for the system to function and also the end users; the persons who use the system as customers who are in need of napkins. The objective was to deliver a functional prototype with a new napkin, a suitable mechanism for that napkin and a new exterior design.The project started with a project plan where the work was divided into four phases. The first phase was a pre-study where a market analysis of current napkin dispensers and a competitor analysis were made. Restaurant managers were interviewed and surveys about napkins and mechanisms were distributed. To develop functions and the design a requirement specification list was created for the new napkin system. After the pre-study a more creative phase began called concept generation where different creative methods were used to generate ideas. Three concepts were chosen for further development by evaluation meetings and discussions in the project group. The third phase consisted of surface modeling and building mock ups of the three concepts. From discussions, a criteria matrix and a meeting where the client voted, one final concept was chosen. This concept was then constructed in a CAD-program and a functional prototype was built. The final result of this master thesis is a napkin system that offers a new napkin with an innovating way of dispensing these napkins and is also easier to handle in refilling and mounting due to the mechanism that can be separated. Thanks to the design of the mechanism the dispenser delivers a dependable dispensing. The simple frame and big side windows gives the napkin system a hygienic and attractive expression that does not stand out too much which makes it fit into most environments.
Place, publisher, year, edition, pages
2012. , 174 p.
IdentifiersURN: urn:nbn:se:ltu:diva-48767Local ID: 6327a1ac-ef61-4d53-8e16-5d5fedde80e5OAI: oai:DiVA.org:ltu-48767DiVA: diva2:1022111
Subject / course
Student thesis, at least 30 credits
Industrial Design Engineering, master's level
Validerat; 20120915 (anonymous)2016-10-042016-10-04Bibliographically approved