Designing an Automated Invoice and Debt Collection System
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
The aim of this paper is to construct the operational part of an automated invoice and debt collection system. This paper details the theoretical background, development and modelling of such an IT-artefact. The models and specifications were creating using Context discussion, UML- Requirement Analysis and Use Cases, Requirements Specifications, Enterprise Architecture analyses, Object Oriented Analysis and Design, Database Design and design of SOA and Web Services. However, in order to keep the paper manageable in size it is restricted from delving into the practical implementation. The results show that this is a much more complex system then might first be thought. A claim does not always flow easily from creation, to reminders, debt collection and finally, if it comes to that, application to the Enforcement Authority. Rather a claim can make any and many steps back and forwards in the flow chain. It was therefore necessary to create a system of Action Plans that can be applied to a claim, either automatically by a calendar function, or manually, when needed. When the flow is broken up in interdependent pieces it was also necessary to create an Action Log that shows everything that has happened to the claim from its inception until it is marked as inactive. In conclusions there are many recommendations to be made as for future research. For example it might be a good idea to build a function in the web portal where a debtor can log in, check the balance of their debt, and make payments. The system should also be made system compatible with the different internet bank systems. Another recommendation would be to automatically take data lists to a separate database for business intelligence analysis. Finally, for easy billing there should be an app for IOS and Android so clients can do easy billing on the spot.
Place, publisher, year, edition, pages
2015. , 51 p.
Teknik, automatisk fakturering, inkasso, kronofogden, data- och systemvetenskap
IdentifiersURN: urn:nbn:se:ltu:diva-49995Local ID: 74a44912-ceb2-4008-b31c-6e554b635168OAI: oai:DiVA.org:ltu-49995DiVA: diva2:1023348
Subject / course
Student thesis, at least 15 credits
Systems Sciences, bacheor's level
Validerat; 20150320 (global_studentproject_submitter)2016-10-042016-10-04Bibliographically approved