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Improved information and material flow in the supply chain: a case study at V&S Wine
2005 (English)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This master thesis has been carried out at V&S Wine, a business area within V&S Group, which is responsible for import, production and distribution of wine in several European countries. The production is performed at V&S Wine's factories, located in some of these European countries, where imported bulk wine is bottled into bottles and bag-in-box to be distributed to customers. Today V&S Wine experiences difficulties with the planning of sales to one of its customers, a wholesaler, in a specific country. This has resulted in an insufficient material flow throughout V&S Wine's supply chain. The insufficient material flow includes imported bulk wine delivered to V&S Wine's factory in this specific country as well as the produced wine articles delivered from the factory to the wholesaler. The purpose of the master thesis has been to map the processes, from the customer's planning of purchase from V&S Wine until the products are delivered to the customer's warehouses. The mapped processes have been studied and analysed in order to identify those problems that have lead to the insufficient material flow. The aim and objective have also been to develop suggestions of improvements for the different processes that could improve the material flow. During the analysis, it emerged that one contributory cause of the insufficient material flow, was inaccurate forecasts from customer. Since V&S Wine bases its purchases on among other things these forecasts, the purchase quantities from the wine suppliers have not always corresponded with the customer's order. This has resulted in either inferior service level or high inventory levels at the warehouse in V&S Wine's factory. Furthermore V&S Wine is not always informed about a planned purchase from the customer in time to be able to perform a profound and satisfying purchase planning. This has in turn led to incorrect purchase quantities and delivery delays to the customer. In the analysis suggestions of improvements have been developed. The proposals that the authors have chosen to recommend are considered to be relatively easy and inexpensive to implement. One recommendation is that the information exchange between the companies must be increased and improved. The authors believe that the companies today withhold information that could facilitate and improve their respective planning work and thereby the material flow. Furthermore the authors recommend the customer to look over its current forecast methods and consider other alternatives. Finally proposals are given for how the companies could work in order to decrease the bullwhip effect which contributes to the unsatisfying material flow as well.

Place, publisher, year, edition, pages
2005.
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik
Identifiers
URN: urn:nbn:se:ltu:diva-55014ISRN: LTU-EX--05/201--SELocal ID: bed6c236-fef2-4229-b262-e5f722d52dcdOAI: oai:DiVA.org:ltu-55014DiVA: diva2:1028395
Subject / course
Student thesis, at least 30 credits
Educational program
Industrial and Management Engineering, master's level
Examiners
Note
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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