ETHICS: a socio-technical contribution to Scandinavian systems design research?
Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
The development of information technology (IT) has created a powerful force and complexity never seen before in our western society. Among other areas, organisations have radically become influenced in terms of changing working processes, qualifications and perception of time and space. A view of technology as an autonomous force, shaping and reshaping society, has also immersed among people in general and this deterministic view of technology here in Scandinavia became the starting point for me to enter the journey of this thesis. Although technology has improved our lives radically, the decreasing level of job satisfaction among workers with a result of stress symptoms, is a fact today in Scandinavia. There are also a high number of IT-projects failures and therefore, it is interesting to examine whether a different approach than the traditional technological rationality is able to address these problems in any way. I turned my interest to the methodology of ETHICS, which stands for Effective Technical and Human Implementation of Computer-based Systems, because this methodology is based on the fundamental view of taking as much consideration to human as to technical dimensions in a design situation where new technology is implemented. The purpose with this thesis is, to examine whether ETHICS has something to contribute to problems raised within the academic field of Scandinavian systems design. To fulfil that aim a text analysis has been conducted of the articles published in the Scandinavian Journal of Information Systems (SJIS) during the years of 1994-2000. From this analysis, four main problem areas were crystallised: user participation, organisational environment, methodological issues and approaches of technology. Some of the conclusions are that ETHICS can assist users to become partners in the design process and provide them with systematic and analytical tools, which enable them to analyse their own efficiency, effectiveness and job satisfaction needs. ETHICS can also facilitate with an ethical design approach that can assist an organisation to solve ethical issues and achieve co-operation in the design process, achieve more supportive organisational environments and assist in achieving better insights in the whole problem situation.
Place, publisher, year, edition, pages
Social Behaviour Law, systems design, systems failures, Scandinavian systems design, socio-technical design, ETHICS, Enid Mumford, human systems, design, job satisfaction, human needs, organisational, development
Samhälls-, beteendevetenskap, juridik
IdentifiersURN: urn:nbn:se:ltu:diva-57738ISRN: LTU-SHU-EX--01/043--SELocal ID: e5ef058b-d210-40f3-b6c7-6002d9873e3eOAI: oai:DiVA.org:ltu-57738DiVA: diva2:1031126
Subject / course
Student thesis, at least 15 credits
Computer and Information Systems Science, master's level
Validerat; 20101217 (root)2016-10-042016-10-04Bibliographically approved