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Reflecting on Actions in Living Lab Research
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0001-9468-6821
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Distance- Spanning Technology.
Number of Authors: 22017 (English)In: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, Vol. 7, no 2, p. 27-34, article id 1055Article in journal (Refereed) Published
Abstract [en]

Living labs deploy contemporary open and user-centred engagement processes in real-world contexts where all relevant stakeholders are involved and engaged with the endeavour to create and experiment with different innovations. The approach is evidently successful and builds on the perspective that people have a democratic right to have influence over changes that might affect them, such as those brought about by an innovation. In this article, we will reflect on and discuss a case in which end users took part in the development of a method that stimulates learning and adoption of digital innovations in their own homes while testing and interacting with it. The results show that, when end users were stimulated to use the implemented innovation through different explicit assignments, they both increased their understanding of the situation as well as changed their behaviour. Living lab processes are complex and dynamic, and we find that it is essential that a living lab have the capability to adjust its roles and actions. We argue that being reflective is beneficial for innovation process managers in living labs because it allows them to adjust processes in response to dynamic circumstances.

Place, publisher, year, edition, pages
2017. Vol. 7, no 2, p. 27-34, article id 1055
Keywords [en]
Living Lab, User participation, Innovation, Reflection
National Category
Information Systems, Social aspects
Research subject
Information systems
Identifiers
URN: urn:nbn:se:ltu:diva-62821OAI: oai:DiVA.org:ltu-62821DiVA, id: diva2:1086042
Projects
Enabling Crowd-sourcing based privacy protection for smartphone applications, websites and Internet of Things deployments, PrivacyFlagUser Engagement for Large Scale Pilots in the Internet of Things, U4IoT
Funder
EU, Horizon 2020, 653426EU, Horizon 2020, 732078
Note

Validerad; 2017; Nivå 2; 2017-04-03 (andbra)

Available from: 2017-03-31 Created: 2017-03-31 Last updated: 2018-06-19Bibliographically approved

Open Access in DiVA

fulltext(412 kB)105 downloads
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879955e10c181db00df51879fd6960590eaf1f20790bb25aba6aaf5f0ce49a193a6cbe0767f51c147bcbaac3def464e1986db51ceef93bc83d0b16c54718c98f
Type fulltextMimetype application/pdf

Other links

https://timreview.ca/article/1055

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Ståhlbröst, AnnaHolst, Marita

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CiteExportLink to record
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