Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab Environment
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0003-4317-9963
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0001-9468-6821
2017 (English)In: Scandinavian Conference on Information Systems: 8th Scandinavian Conference on Information Systems, SCIS 2017, Halden, Norway, August 6-8, 2017, Proceedings / [ed] Susanne Stigberg, Joackim Karlsen, Harald Holone, Cathrine Linnes, Cham: Springer, 2017, 28-40 p.Conference paper, Published paper (Refereed)
Abstract [en]

The concept of “living lab” is a rather new phenomenon that facilitates user involvement in open innovation activities. The users’ motivations to contribute to the living lab activities at the beginning of the project are usually higher than once the activities are underway. However, the literature still lacks an understanding of what actions are necessary to reduce the likelihood of user drop-out throughout the user engagement process. This study aims to explore key factors that are influential on user drop-out in a living lab setting by engaging users to test an innovation during the pilot phase of the application’s development. The stability of the prototype, ease of use, privacy protection, flexibility of the prototype, effects of reminders, and timing issues are the key influential factors on user drop-out behavior. This paper summarizes the key lessons learned from the case study and points to avenues for future research.

Place, publisher, year, edition, pages
Cham: Springer, 2017. 28-40 p.
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348 ; 294
Keyword [en]
User engagement, Drop-out, Living lab, Case study, Field test
National Category
Information Systems, Social aspects Information Systems
Research subject
Information systems
Identifiers
URN: urn:nbn:se:ltu:diva-65068DOI: 10.1007/978-3-319-64695-4_3Scopus ID: 2-s2.0-85028300455ISBN: 978-3-319-64694-7 (print)ISBN: 978-3-319-64695-4 (electronic)OAI: oai:DiVA.org:ltu-65068DiVA: diva2:1131525
Conference
8th Scandinavian Conference on Information Systems, SCIS 2017, Halden, Norway, August 6-9, 2017
Projects
USEMP, Privacy Flag, U4IOT
Available from: 2017-08-14 Created: 2017-08-14 Last updated: 2017-11-24Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopushttps://link.springer.com/chapter/10.1007/978-3-319-64695-4_3

Search in DiVA

By author/editor
Habibipour, AbdolrasoulPadyab, AliBergvall-Kåreborn, BirgittaStåhlbröst, Anna
By organisation
Computer Science
Information Systems, Social aspectsInformation Systems

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 148 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf