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Drop-out in Living Lab Field Tests: A Contribution to the Definition and the Taxonomy
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0001-5637-9572
imec - mict - Ghent University.
imec - mict - Ghent University.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0003-4317-9963
2017 (English)In: Research Day Conference proceedings 2017: OpenLivingLab Days, Krakow: ENoLL - European Network of Living Labs , 2017, p. 7-20Conference paper, Published paper (Refereed)
Abstract [en]

Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that users tend to dropout before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of living lab field tests. As the first step of developing a theoretical discourse, the aim of this study is to present an empirically derived taxonomy for the various influential factors on drop-out behavior and to provide a definition for drop-out in living lab field tests. To achieve this goal, we first extracted factors influencing drop-out in the field test by conducting a short literature review on the topic, and then triangulated the factors across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for drop-out can be grouped in three categories: innovation-related, research-related and participant-related. Each category in turn, consists of three subcategories with a total of 45 items for drop-out in living lab field tests. In this study, we also explore different types of drop-out and propose a definition for drop-out in living lab field tests.

Place, publisher, year, edition, pages
Krakow: ENoLL - European Network of Living Labs , 2017. p. 7-20
Keywords [en]
User engagement, Drop-out, Living Lab, Field test, Taxonomy, User motivation
National Category
Information Systems
Research subject
Information systems
Identifiers
URN: urn:nbn:se:ltu:diva-65069ISBN: 9789082102772 (electronic)OAI: oai:DiVA.org:ltu-65069DiVA, id: diva2:1131529
Conference
Open Living Lab Days 2017, Krakow, Poland, 29/8 - 1/9 2017
Projects
iDAGAvailable from: 2017-08-14 Created: 2017-08-14 Last updated: 2018-04-05Bibliographically approved

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fulltext(1119 kB)60 downloads
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Other links

https://openlivinglabdays17.files.wordpress.com/2017/06/olld-2017-conference-proceedings-3.pdf

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Habibipour, AbdolrasoulBergvall-Kåreborn, Birgitta

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