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Patients' perceptions of quality of care during the perioperative procedure
Luleå University of Technology, Department of Health Sciences, Nursing Care.
Luleå University of Technology, Department of Health Sciences, Health and Rehab.
Luleå University of Technology, Department of Health Sciences, Nursing Care.
Luleå University of Technology, Department of Health Sciences, Nursing Care.ORCID iD: 0000-0001-6244-6401
2017 (English)In: ACORN: The Journal of Perioperative Nursing in Australia, ISSN 1448-7535, Vol. 30, no 3, 13-22 p.Article in journal (Refereed) Published
Abstract [en]

Purpose: To describe patients' perceptions of quality of care during the perioperative period and to identify areas for quality improvement. Design: A cross-sectional descriptive survey design was used. Method: The data was collected (N=170) using a questionnaire for perioperative care. The methods were descriptive statistics, reported as percentages, and a manifest content analysis of the free text. Finding: The areas identified for improvement were information and participation. The participants lacked knowledge, preferred to hand over decision making to the hospital staff, and indicated that having personalised information about the surgery and perioperative period was important. However, too detailed information before surgery could cause increased anxiety. Conclusions: This study indicates that participation and information needs in perioperative settings seem to be situation specific. In addition, these needs seem to be personal and surgery specific. Further studies are required to clarify the differences in the satisfaction and quality of care between groups of patients in the perioperative context.

Place, publisher, year, edition, pages
Australian College of Perioperative Nurses , 2017. Vol. 30, no 3, 13-22 p.
National Category
Nursing Physiotherapy
Research subject
Nursing; Physiotherapy
Identifiers
URN: urn:nbn:se:ltu:diva-65770Scopus ID: 2-s2.0-85030831854OAI: oai:DiVA.org:ltu-65770DiVA: diva2:1143780
Available from: 2017-09-22 Created: 2017-09-22 Last updated: 2017-11-24Bibliographically approved

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Forsberg, AngelicaVikman, IreneVälivaara, Britt-MarieEngström, Åsa
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CiteExportLink to record
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