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Role of Performance Feedback on Process Performance in Construction Projects: Client and Contractor Perspectives
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.ORCID iD: 0000-0002-9707-7068
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Industrilized and sustainable construction.ORCID iD: 0000-0001-9524-4814
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Industrilized and sustainable construction.ORCID iD: 0000-0002-1746-2637
2018 (English)In: Journal of Management in Engineering, ISSN 0742-597X, E-ISSN 1943-5479, Vol. 34, no 4, article id 04018023Article in journal (Refereed) Published
Abstract [en]

This study addressed a perceived research gap by examining the role of performance feedback in construction process performance from both client and contractor perspectives using a database of unprecedented scale, with 2,175 sets of observations (expressed views of 579 clients and 1,596 contractors involved in diverse Swedish construction projects). Following validation of latent concepts by multigroup assessment of responses across the two groups (clients and contractors), using confirmatory factor analysis, this enabled robust tests of evidence of structural paths (potentially causal or mediating relationships) embedded in both groups’ responses. The results confirmed, with unprecedented clarity, that performance feedback has significant, direct positive effects on construction process performance, and that performance feedback mediates (i.e., strengthens) effects of learning and collaboration on process performance.

Place, publisher, year, edition, pages
American Society of Civil Engineers (ASCE), 2018. Vol. 34, no 4, article id 04018023
Keywords [en]
Feedback, Process Performance, Contractor, Client, Multi-group, Structural Equation Modeling
National Category
Business Administration Construction Management
Research subject
Accounting and Control; Construction Management and Building Technology
Identifiers
URN: urn:nbn:se:ltu:diva-67101DOI: 10.1061/(ASCE)ME.1943-5479.0000619ISI: 000432571400010Scopus ID: 2-s2.0-85046126267OAI: oai:DiVA.org:ltu-67101DiVA, id: diva2:1168639
Note

Validerad;2018;Nivå 2;2018-04-30 (svasva)

Available from: 2017-12-21 Created: 2017-12-21 Last updated: 2018-08-16Bibliographically approved

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Pesämaa, OssiLarsson, JohanEriksson, Per-Erik

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