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Plattformsorganisation av renoveringsprocesser
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Industrilized and sustainable construction.ORCID iD: 0000-0003-4989-7958
2017 (Swedish)Report (Other academic)
Abstract [en]

There is a need to refurbish the Million Homes programme in Sweden. Many of the housing complexes belonging to the Million Homes programme consist of a numerous of similar apartments. To learn from previous refurbishment projects a method for knowledge management to facilitate organizational learning would be useful. In new build, one method for managing knowledge is to use a platform concept. Applying a platform concept is understood as organising a container of methods and information that can be reused between building projects. The platform consists of information about the components, the production processes, the supply chain, and the know-how. In refurbishment projects, the reuse of components is difficult due to the large variety of building solutions in the existing housing stock. Therefore, a platform for refurbishment needs to be built on reuse of production processes, supply chain and know-how. The platform thus represents a container for re-use of knowledge between building projects.The aim of this research is to contribute to the understanding and use of a platform as an effective mean to increase knowledge sharing and experience feedback, i.e. achieve increased learning between different refurbishment projects, and the permanent organization, for the benefit of organizational learning within a construction company.The introduction of a platform does not necessarily mean that people will share knowledge more than before, which raise a RQ I: What are some of the possible ways to increase knowledge sharing using a platform? RQ I was addressed by performing four semi-structured interviews with platform managers with the purpose to test and discuss Javernick-Will´s(2011) theory of the importance of social motivations for increased knowledge sharing. Further, the project-based focus in the construction industry and the mere fact that large proportions of the work carried out on a construction site is inherently action-oriented, practical, experience-based and performed according to rules of thumb, thus encompassing tacit knowledge, are complicating factors for the construction of a platform for refurbishment.This lead to the formulation of research question RQ II: What is important to consider when managing knowledge by the use of a platform to enhance learning in construction projects? RQ II was addressed in the second study and a proposition for a knowledge management method was tested and discussed by attending meetings in five on-going refurbishment projects acting as an observer. Insights from the second study indicate that applying a knowing in practice perspective and developing methods for communicating and collecting knowledge related to tacit knowledge is crucial for successful knowledge management.Hence, the purpose in study III: To identify methods used in the everyday practice in construction projects for the sharing and transfer of tacit knowledge. A systematic literature review addressed RQ III.

Findings indicate that applying a knowing in practice perspective and adopting methods for communicating and collecting tacit knowledge and focusing on the individuals who actually will be sharing their knowledge and especially on their social motivations are important for successful knowledge management in construction projects. Also, managers and leaders should demonstrate knowledge sharing behaviours as this will facilitate the establishment of a culture where knowledge sharing is the norm. It is further suggested to use a combination of technical and social methods for managing knowledge in construction projects. In addition, methods such as e.g. formal processes, revisions, different kinds of face- to-face meetings, workshops, mentorships, and site visits involving different actors in a construction project are recognized as being especially useful for knowledge sharing and knowledge transfer where both tacit and explicit knowledge to some extent are embraced.In conclusion, applying an interorganizational focus regarding knowledge management, i.e. focus on communication, knowledge sharing and knowledge transfer also across organizational boundaries, including the tenants and sub-contractors, should be considered when refurbishing the Million Homes programme. Also, the adopted knowledge management methods should embrace tacit knowledge. Formal processes, revisions, different kinds of face- to-face meetings, workshops, mentorships, and site visits are recognized as especially useful per se. The adopted methods for knowledge sharing and knowledge transfer should acknowledge social motivations on the individual level to facilitate knowledge sharing. To constantly build the platform, the results from the knowledge management methods need to be captured while moving along through building projects. This is a task that needs allocation of resources and adequate methods for information capture. Considering the above, a platform concept for refurbishment of the Million Homes programme has the potential to function both as a vehicle for transfer of information and as a means for knowledge-driven development in an organization, i.e. a means for organizational learning within a construction company.

Place, publisher, year, edition, pages
Svenska Byggbranschens Utvecklingsfond , 2017. , p. 19
National Category
Construction Management
Research subject
Construction Management and Building Technology
Identifiers
URN: urn:nbn:se:ltu:diva-67411OAI: oai:DiVA.org:ltu-67411DiVA, id: diva2:1178249
Projects
Plattformsorganisation av renoveringsprocesser
Available from: 2018-01-29 Created: 2018-01-29 Last updated: 2018-01-30Bibliographically approved

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Citation style
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