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Social Network Sites and Virtual Tourism Experience
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
2018 (English)In: Quality Services and Experiences in Hospitality and Tourism / [ed] Liping A. Cai; Pooya Alaedini, Emerald Group Publishing Limited, 2018, p. 109-119Chapter in book (Refereed)
Abstract [en]

Social network sites are gaining increasing importance in tourism business and marketing. They have become a rich source of information by creating virtual destination environments that offer pictures, videos, and other opportunities for sharing tourism experiences. These are significant electronic means that affect intentions of potential tourists to visit a destination. This chapter discusses how social network sites provide a great opportunity for individuals to virtually experience destinations prior to their potential journeys. This may, in turn, influence their expectations and satisfaction levels during their actual visits, followed by reinterpretation after the trip.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018. p. 109-119
Series
Bridging Tourism Theory and Practice ; 9
Keywords [en]
Social network sites, electronic tourism experience, satisfaction, virtual destination environments, preliminary mental picture, reinterpretation
National Category
Business Administration
Research subject
Industrial Marketing
Identifiers
URN: urn:nbn:se:ltu:diva-71163DOI: 10.1108/S2042-144320180000009008Scopus ID: 2-s2.0-85065581010ISBN: 9781787563841 (print)ISBN: 9781787563834 (electronic)OAI: oai:DiVA.org:ltu-71163DiVA, id: diva2:1254693
Available from: 2018-10-10 Created: 2018-10-10 Last updated: 2019-11-22Bibliographically approved

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Mostafavi Shirazi, Seyedeh Fatemeh

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Output format
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